NAPA Auto Parts

norbert acuna _{on Google}

Feb 22nd, 2024

Got great help always go there to see if they part's for my car

Vanessa Aguilar villa _{on Google}

Dec 5th, 2023

Battery prices to high

Nichole Martinez _{on Google}

Dec 17th, 2023

Literally the worst customer service ever!! I ordered some parts online and had them shipped to my house- i came to return them to a CORPORATE store- which as stated in the return policy- I may do so. The mgr on shift (older gentlemen- not so gentlemen) right off the bat said "cant return it here you have to ship it back" I pulled up the policy from the NAPA website & informed him that yes, I can. The other employee just looked at me and said "he's the mgr so if he says no I can't help you." The parts were unused/unopened. I called another location to confirm if this information was true- he confirmed I could in fact return the parts. To avoid a messy return and contact w this mgrs attitude, I'll be taking my return to another location. But I just want to say, I'm a super nice person- and understanding if I am in the wrong. But when its in black and white- don't be a jerk about it. Thats not good customer service sir.