Virginia Auto Service

Anais Gonzales _{on Google}

Apr 11th, 2024

Michelle has consistently made me feel safe & comfortable with every one of my car concerns. She is so kind and deserves to make double what she makes right now. If youre her manager reading this, please give her a raise. Great place to get your car serviced because of her.

berta marie _{on Google}

Apr 3rd, 2024

Horrible the owner of this company, Matt tried to intimidate me when I came in to complain about the work that was done on my car.
As I sat waiting for him for over 25 minutes with my male best friend he didn't come out but as soon as my friend went out to get something from the car he emerged from the back somewhere and just stood at the counter staring at me. When I realized that I just stared back at him and then he asked are you Roberta? Although I was the only person in their tiny lobby.
He and his mechanic Robert who worked on my car for about $500 - $600 insist that they told me not to drive my car after the work was done. Well I took my car to the mechanic to get it fixed to drive. Others what's the point of a mechanic?
Matt said that he listened to 16 phone calls between Robert and myself that prove that I was advised not to drive my car.
They left my car unsafe to drive.
I ended up going to half price auto repair and they fixed my car and I can actually drive on the highway now. The video attachment is what I made after I asked Adrian owner, and founder of half price auto repair. He let me know my car is unsafe after the mechanic inspected it, they fixed the problem and I'm driving my car period. My car is safe to drive. That's why I went to the mechanic to get my car fixed to drive.
Virginia Auto Service did not acknowledge that I brought my car to be fixed to drive which makes no sense at all.
I want my money back. How do I get it back?

John Stefchak _{on Google}

Apr 3rd, 2024

Can I give 6 stars? I discovered Virginia Auto Service due to having an unfortunate breakdown a good distance away from home and my insurance only covered towing within a specific distance. Im glad I did! Great staff, honest team of people and helpful outside of just my vehicle. Matt was able to help me with a recommendation for my daughters schooling as we had just moved out here from Florida! Grateful for the team!

Patrick Cardwell _{on Google}

Mar 31st, 2024

Virginia Auto Service
Top notch group of people. Robert (Service Advisor) called and emailed all the issues/problems with my daughter's VW Jetta. They were very professional and efficient with their work. Virginia Auto corrected previous problems that other garages failed to fix. Living 1800 miles away I'll return to Virginia Auto Service for any future work.

Shane Aranda _{on Google}

Mar 26th, 2024

Great service and great prices.