Pacifica Senior Living Paradise Valley

Sep 3rd, 2023

We chose this place due to the fact that it allowed an individual to get outside. We thought the courtyard idea allowed our loved one more freedom to move about without being confined. While I am mostly satisfied with the care, I am unhappy about not getting calls or emails returned to me from the resident care director or the administrator when I contact them.
Mar 23rd, 2023

They have coworkers who have COVID-19 working with residents and pushing them to come to work while having the virus and even though weed is legal now , some of the coworkers use their own personal medical marijuana card to buy residents what they ask for . This place should be shut down . They don't follow state guidelines, and they definitely go against health requirements .
Aug 6th, 2022

I'm a well known outside care provider that has been seeing a resident for care there. And many more from our company. My last visit there I was chased down by the maintenance man (scott) harassing me about having to sign in prior to seeing my patient. He did this while I was in the middle of taking care of my patient. I told him that I would be signing in. Then minutes later. A nurse named Amanda came in to harass me also in regards to the same matter. And expected me to follow her. I was not going to be escorted and be harassed. She already knew I was talked to by Scott. So her reasons to come in after to harrass me was un called for! The caregivers that were present were surprised how they treated me. As I was also surprised on how they treated me. I had signed in and always do. I want this matter to be dealt with and I will take this further. Horrible way to represent your facility. I surely will spread this onto other outside providers. I would never recommend you to anyone after this. . I wish that they get fired. Makes me wonder who else they have treated this way. Time to evaluate them on there performance. There not representing your company in a good way.
Aug 12th, 2023

In July, I unexpectedly was thrown into the world of memory care assisted living, and for those people who have had to experience this, it can be greatly overwhelming from the hospital to the behavioral health center to finding a safe reliable memory care assisted living facility that actually had an opening. Luckily, we found Pacifica Senior Living Paradise Valley and was able to place our loved one here. We have been with Pacifica Senior Living for three months now. They have been and are still fabulous. Everyone we have been in contact with from Admin, Nursing, caretakers, maintenance, and front office are always pleasant. They meet our current needs and have demonstrated they truly care about their residents and the family of the residents. Truly a 5-star facility.
Oct 15th, 2022