Appliance Care & Repair

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Chamber Rating

4.9 - (957 reviews)
902
23
5
7
20
Read Our 957 Reviews

Chamber Rating

4.9 - (957 reviews)
902
23
5
7
20
  • Colin Waite

    WORST customer service Iv experienced. Service guy told us after check up of washer the part would be in within 5 days maybe sooner. We tried contacting them 5 days later and now 12 days later no part, we were NEVER contacted back after leaving messages. We call again, The Boss said there is a hold on their account and would get back to us, NEVER DID. We call again, Parts department spoke with the boss and said they would email GE, said theres a hold on their account because something wasn't paid on their end but all should be good now. Call again, spoke with a different employee, he said he would have the manager contact me the next day between 12-3, NEVER TOLD HER. I call again at 1, Im told she's out to lunch for an hour and a half! Asked for a call back from the manager, and actually got one, Josilin or J was polite but told me there was a hold on their account because they had too many parts ordered and our part is now processing from GE with no timeline of delivery. Why didnt the parts guy that emailed them contact us because now the part is processing? Proceeded to say I could contact GE to try and get my tracking number because they don't know when the part will be in, So now Im fixing the issue? Was told The parts department "doesn't work" with the service department, also some of the assistants that answer calls work remotely and have no manager or customer service supervisor, the Boss didn't relay any info to anyone. Was told by many employees including the Boss that they would contact me back once they figure out the issue, THEY NEVER CONTACTED US. We initiated the contact every time but the very last! Another company can have the part ordered same day as check up. GO SOMEWHERE ELSE
    Apr 11th, 2024

  • Martin Blume

    Excellent service and was here on time as promised.
    Apr 4th, 2024

  • Janet Laird

    Mark was very knowledgeable and pleasant and resolved my problem.
    Apr 4th, 2024

  • Jason Cordell

    Gabriel, was outstanding. High recommend. Hope he comes out again, if I have others issues.
    Apr 4th, 2024

  • Henry Jaffe

    On time, friendly, professional, and got the job done! Couldn't ask for more!
    Apr 3rd, 2024

Read Our 957 Reviews

About
Appliance Care & Repair

Appliance Care & Repair is located at 4630 E Elwood St Ste 11 in Phoenix, Arizona 85040. Appliance Care & Repair can be contacted via phone at 480-466-9606 for pricing, hours and directions.

Contact Info

  •   480-466-9606

Questions & Answers

Q What is the phone number for Appliance Care & Repair?

A The phone number for Appliance Care & Repair is: 480-466-9606.


Q Where is Appliance Care & Repair located?

A Appliance Care & Repair is located at 4630 E Elwood St Ste 11, Phoenix, AZ 85040


Q What is the internet address for Appliance Care & Repair?

A The website (URL) for Appliance Care & Repair is: https://appliancecareandrepair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp


Q What days are Appliance Care & Repair open?

A Appliance Care & Repair is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


Q How is Appliance Care & Repair rated?

A Appliance Care & Repair has a 4.9 Star Rating from 957 reviewers.

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Ratings and Reviews
Appliance Care & Repair

Overall Rating

Overall Rating
( 957 Reviews )
902
23
5
7
20
Write a Review

Colin Waite on Google

image WORST customer service Iv experienced. Service guy told us after check up of washer the part would be in within 5 days maybe sooner. We tried contacting them 5 days later and now 12 days later no part, we were NEVER contacted back after leaving messages. We call again, The Boss said there is a hold on their account and would get back to us, NEVER DID. We call again, Parts department spoke with the boss and said they would email GE, said theres a hold on their account because something wasn't paid on their end but all should be good now. Call again, spoke with a different employee, he said he would have the manager contact me the next day between 12-3, NEVER TOLD HER. I call again at 1, Im told she's out to lunch for an hour and a half! Asked for a call back from the manager, and actually got one, Josilin or J was polite but told me there was a hold on their account because they had too many parts ordered and our part is now processing from GE with no timeline of delivery. Why didnt the parts guy that emailed them contact us because now the part is processing? Proceeded to say I could contact GE to try and get my tracking number because they don't know when the part will be in, So now Im fixing the issue? Was told The parts department "doesn't work" with the service department, also some of the assistants that answer calls work remotely and have no manager or customer service supervisor, the Boss didn't relay any info to anyone. Was told by many employees including the Boss that they would contact me back once they figure out the issue, THEY NEVER CONTACTED US. We initiated the contact every time but the very last! Another company can have the part ordered same day as check up. GO SOMEWHERE ELSE


Martin Blume on Google

image Excellent service and was here on time as promised.


Janet Laird on Google

image Mark was very knowledgeable and pleasant and resolved my problem.


Jason Cordell on Google

image Gabriel, was outstanding. High recommend. Hope he comes out again, if I have others issues.


Henry Jaffe on Google

image On time, friendly, professional, and got the job done! Couldn't ask for more!


Load More Reviews

Overall Rating

Overall Rating
( 957 Reviews )
902
23
5
7
20

Write a Review

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