60 at Melrose

If I could I would do zero stars I lived here a couple months back and got out of my lease because of black mold, my apt flooded four times and they didnt do anything, didnt take out the drywall nothing and my son and I were getting sick from mold exposure, so just warning everyone dont live here!
Mar 3rd, 2024

Wonderful place to live in a great area. Maintenance repairs took a little hassling, but that's my only complaint.
Feb 24th, 2024

Never make any repairs even when hounding them for MONTHS. Never return calls. Office was open 1 of 5 days this week. Please DO NOT EVER MOVE HERE, YOU WILL REGRET IT DEEPLY.
Feb 13th, 2024

I live here because of the location, and thats about it. We pay for many amenities that arent functioning and havent my entire time living here. The pool is DISGUSTING (many other reviews show what I mean) and has been the ENTIRE time Ive lived here (moved in in april), so in the summer I couldnt even use the pool that I pay for. It got shut down at one point by the city because of the nonexistent filtration. Did anything change? No. Its still not useable. Disgusting. The elevator has been broken for OVER THREE YEARS, and that is illegal- tried reporting it and no one got back to me. ADA????? The elevators had writing all over it several times since moving here from tenants that have dealt with it longer than I have. I spend extra money to have my groceries delivered now because I pay to have an elevator & live on the third floor, but it hasnt worked in three years. I was told itd be fixed in JUNE. I knew how thatd go, surprise surprise its mid November and not a single thing has changed. I followed up about it many times, and I was told they were waiting to hear back from whoever was suppose to fix it. Lol for over three years? People have written dont move here trash etc. on the walls in the staircase, great look when I have guests over. The trash comment is still in the staircase months later. Theres a new property manager every month (wonder why). Im not one to write reviews, and especially negative ones, but I wanted to warn people of what theyre getting into it before moving in. You definitely will not be getting the amenities and perks that they claim to offer. Such a joke. No need to respond to this saying youre sorry for my experience and to email directly- instead, actually do something about the many major issues at this property.
Nov 27th, 2023

Ive been trying so desperately to move in and get ahold of literally anybody but its just challenge after challenge. Why has it taken two months to even get to sign a lease? They know my phone number so they took me off the list so nobody answers my calls. I even proved to them in person that my calls dont get even ring, theyre silenced. Took over three weeks for them to even send me an application, the girl who was helping me quit and they couldnt figure out how to accept an application so I had to call corporate. Now corporate isnt even able to provide much help, literally all I need is a lease emailed to me. I started this process at the end of august, I was supposed to be moved in early October now Im just screwed. No help at all, I cant even put into words how frustrating it was to take the time out of my day to come in the office multiple times just to get snappy responses that led nowhere.
Oct 13th, 2023