Associated Asset Management (AAM, LLC)

Mikayla has been a great community manager. She has always been very attentive to any issues that may arise and resolves them as fast as possible. Her client/customer relationship has been second to none. Thanks, Mikayla!
Feb 6th, 2024

Last week I did not receive mail for 3 days. I talked to 4 other neighbors and they hadnt received theirs. I went to the post office and was told they were not responsible for the broken lock for the cluster of mailboxes and that the HOA was responsible. I called my community manager who then called up a locksmith company to fix the lock. The locksmith company informed the community manager they dont fix that kind of issue and it was the post offices responsibility. The locksmith company communicated to the post office their analysis. The community manager (Paul Favale) talked to me twice on the phone and 2 emails to get this issue resolved. He made sure I was being taken care of. Kudos to Paul and AAM LLC.
Jan 25th, 2024

I spoke with Joanna regarding a dead tree in my front yard and she was very informative and gave me time to remedy the situation.
Jan 21st, 2024

I am relatively new to living in a community with an HOA, so I came into this with an open mind. We have received notices for a couple of matters: excessive weeds a year ago; and more recently for deterioration of the paint on a couple retaining walls visible from the street. I just wanted to share that our Community Manager Mikayla Rhodes of AAM has been a pleasure to work with! She has provided excellent guidance on rectifying our violations and communicated clearly with us throughout the process. Mikayla is readily available to assist residents with such matters and does an excellent job moderating our monthly HOA meetings. Mikayla is fair, understanding, provides outstanding customer service, and clearly works hard to help make our community a wonderful, beautiful place to call home! Thank you!
Jan 20th, 2024

I live in Paseo Verde in Goodyear Arizona. We had a storm roll through September of 2023. The storm knocked over a tree on 144th Lane which is a common area it fell into my backyard. The tree had knocked off the top row of blocks none of which were damaged into my yard. The tree was removed out of my yard and out of the common area at no charge to me. I was told I'm responsible for half the cost of replacing the top row of blocks of which the blocks are in my yard. An estimate was received for $800. I've had several bids of which were in the area of $400. It seems to me the company that provided the $800 estimate is way over inflated. I've spoken to Joanna Hennings several times about this inflated cost. I received an email about this today February 1st 2024 from Joanna Hennings stating she has other deadlines and things to do and she'll get back to me when she can. I'm going to pay a contractor to repair my wall. I seem to be stuck between the brick and the mortar I have no other recourse but to do it myself. There are many other homes that have had damage from that same storm this entire area looks blighted because of Joanna Hennings inability to take action thank you. Guy Hache 14428 west edgemont Ave Goodyear
Jan 15th, 2024