Peoria Eye Care

The absolute WORST.
Apr 28th, 2022

(Edit) I really like the office staff and doctors here, but getting a call back from the Peoria location is non existent. I had such a good experience here! Piper at the front desk is so nice and has such a bubbly personality, it made coming in here fun. The tech who did my eye tests was so great, and she was very patient with my kiddos being in the exam room with me. The Dr was excellent. Totally listened to what I was concerned with and again was so kind to my kids. I will definitely be back and will recommend them to others!
Feb 21st, 2022

I have had the absolute worst experience in trying to get my son his glasses. We were previous patient's of this office, prior to whatever merger they made earlier this year and it has been a nightmare ever since. I have been on hold for 7 1/2 minutes - just to make an appointment. I learned that "all 6 offices share the same phone line" This is only the beginning of my complaint. Prior to going into the office I called and they said they take my insurance. Once we were there and for 30+ days since, I cannot get them to confirm my new insurance so that I can get my son's new prescription and glasses. Anytime I call - the person can find no notes in my file and is of absolutely no use. I have had to visit the office twice to get any information - which still yields NOTHING. NO ONE has ever returned my calls. I wish this new Dr. luck - this office has NO CUSTOMER SERVICE. You have to wait on the phone for 10 minutes to make an appointment and after that - GOOD LUCK!
Oct 7th, 2021

Overall I like this place, the downside is that staff either dont mask or nose fully exposed . No hand sanitizer any where to be found, Im sure if Im paying $300 or more for a pair of glasses then they can afford couple of hand sanitizer. Since we cannot have magazine to kill time while waiting for a family members to be seen at least have the tv on. The staff was half nice friendly and half too serious :)
May 18th, 2021

Great attention to detail by doctors and staff in all aspects of eye care. Great staff... Very helpful... Caring. Thanks.
May 1st, 2021