Service King Collision Peoria 75th Ave (Now Crash Champions)

Trying to total out a minor damaged vehicle, so they could part it out. The worst of the worst at service kings
Oct 13th, 2023

Aug 7th, 2023

It is my second time using the services of this workshop, with my first repair I was very satisfied, the paint did not change color as seen in some repairs from other places 100/00 recommended
Jul 18th, 2023

Jul 5th, 2023

My accident occurred 8/30/22. It took them a MONTH just to begin work. I got my car back 1/26/23! 5 MONTHS!! The guy at the rental car agency said he'd never seen a bigger rental bill. When I finally got it back, on the way home (6mi away, 10min drive) a transmission line popped off and left me stranded. They picked it up and fixed it. Later that night after receiving it, it happened again! Stranded twice. To make it even worse, my damage was all FRONT END. Items in my trunk were missing. Had to call them to get them back. They also swapped one of my wheels with a different style of wheel, so now I have a mismatched wheel. There's also a small cover that covers the hole where the tow-hook goes. That's gone too. Now I have a hole in my front grill. The switch to adjust my side mirrors suddenly didn't work. Had to return to have them fix that. There was ample communication thru texts, but it didn't make sense: "You vehicle is almost done, just waiting for paint." Then: "We're waiting on a few more parts for your car." Then: "Your vehicle isn't done yet," almost every other day. What?! The people were nice, but NEVER AGAIN! Not this location. The location at 19th Ave & Deer Valley is much better.
Jun 21st, 2023