Quality Inn Payson

Apr 11th, 2024

Not worth the price. Maybe if you get a discount or something but $160 for a musty, dark room with a door that barely closes? The bathroom smelled like urine, the breakfast area was oddly busy and the check in woman seemed impatient and irritated. Disappointed!
Apr 8th, 2024

With March Madness going on in the Valley we had no choice but to rent a couple of nights here. We experienced the worst. I would never recommend this place to anyone. The internet didn't, she blamed it on the weather. We checked it the next day and still not working. Their guest laundry wasn't working. On top of all that they have bed bugs. I showed the guy on shift at the front and he said that's not a bed bug.
Apr 6th, 2024

Apr 4th, 2024

This hotel needs serious updating. The phone in the room wasn't connected and the cord was just laying behind the nightstand. The pool/hot tub was closed. Our in room coffee pot was dirty and we wouldn't use it. The door had huge gaps and we could feel the cold coming in. A leg on the chair was ready to fall off, someone could get seriously hurt. We were told since the hotel was next to full the internet was not working. However, we checked two days later in the morning when most people had checked out and it was still not working. At 9:30 when breakfast was closing, the cook came out and yelled "we are closed, you need to leave". I expect more from Choice Hotels and will never stay at this particular location again. I'm usually not hard to please and my husband doesn't care where he stays, but he said this was the worst hotel he's ever stayed at. Rooms: Maybe we got a room that wasn't updated, but if this is what most room are like, I'd never stay here again.
Apr 4th, 2024