National Bank of Arizona

I have been a customer of NBAZ for several years now. I have been unable to walk the distance to your bank in Payson for a couple of months now. I have a mobility scooter to help me run my errands. Your bank does not any access for a handicapped person to enter your bank. When I went there today I was totally ignored. Both your tellers could see that I was outside neither one offered to help. When I asked why there isn't handicap access to this facility I was given a long drawn out excuse that I could sit at the end of the counter. I replied, no how is a handicapped person suppose to gain access to this bank. No response. This is unacceptable. The service by some of your tellers leaves a little to be desired anymore.
Jul 1st, 2023

Staff is always helpful and professional!
Jan 13th, 2023

have been banking here for almost 20 years! The staff is friendly and very knowledgeable. I'm very satisfied with their service and professionalism! The bank is clean and organized and it has a nice small town atmosphere. There are many options available to meet all your banking needs whether you are young or older. They do a great job! Give them a try! Sincerely, Paul G. Payson Arizona
Jul 8th, 2022

I have banked with National Bank of Arizona for 10 years and love them. Todays expierence not so much. It took 20 minutes in the drive thru for a simple deposit. She did not add one of the checks, had to send it back no appoligies. Customer service is going down hill
Oct 8th, 2021

Every friday i have to cash my check at this bank and i spend 10 to 15 minutes of my lunch waiting either inside or the drive thru. Terrible service.
Sep 13th, 2021