Rainbow Restoration of Southwest Mesa

Apr 2nd, 2024

Highly recommend Rainbow Restoration of SW Mesa. From beginning to end of what was my nightmare Chance (construction Manager) handled everything we needed to repair my elderly mothers home. His commuication, patience, professionalism and workmanship is unmatched. He was able to coordinate multiple crews and complete all of the water damage timely and within budget. Definitely a winning team!
Dec 12th, 2023

Chance did an outstanding job looking at the project, and providing detailed insights regarding insurance work. His professionalism and understanding of the project was outstanding.
Oct 30th, 2023

I started off with a horrible restoration company. When I was assigned an Insurance adjuster, I asked him to refer me to someone more trustworthy and he referred me to Rainbow Restoration. The comparison was like night and day. Garrett, was my contact person throughout this process. He was very patient with me. Helped me find the granite I was looking for by meeting me more than once at the location where we bought the granite from. It was a great match up to what I already had. All of my family and friends could not even notice the difference from the four months of rebuilding my kitchen from what it looked like before. Garrett was honest, straight forward and didn't hesitate to send someone back out when I was not happy with something. I would highly recommend them.
Dec 19th, 2023

Floor guys installed the floor uneven, when I brought it up they said wrong tiles were provided to them by the project manager! They had to come back n reinstall again which resulted in way longer than expected time to finish the work n still after the redone some areas looked uneven. There was a lot of miscommunication between floor ppl and p. Manager and I had to be the middle person to cross messages between them which was time consuming and frustrating. During the process they left a pile of trash outside front door and their equipment in middle of my front yard (without communicating w me) which is against my community policy n I found multiple areas in the house w dirt n trash/mess that i had to clean up after them. There were times that they didnt show up on the times/dates expected, I wasn't updated with cancelations n new dates unless i called/texted to request to let me know. Copy of docs and receipts were never provided in first place I had to always ask for them multiple times. Service: Flooring
Apr 7th, 2023