Arizona Exotic Animal Hospital (Mesa)

I've been taking my pets here for years. The doctors are compassionate about the animals they see. Whenever I take my pets here I get supplemental information that really helps me take the best care of my pets. I've taken my bearded dragon, rats (when I had them) and recently my parrot. Every animal is treated with respect and handled carefully. They really love to see every pet that comes through the door. *Edit* I want to add that I recently boarded my parrot and he came back more spoiled than when I dropped him off. The staff must have just showered him with attention because he's been a real brat since getting him home. I love you guys!
Apr 7th, 2024

Apr 5th, 2024

This is a very knowledgeable place with staff that really cares about exotic pets. I trust them with my rabbit 100%. Great vets and caring vet techs.
Apr 1st, 2024

Mar 29th, 2024

I had $50 credit that I kept on their books so that when I needed to schedule an appointment I knew that the deposit would be taken care of already. I called around 9:00 am and was lucky to to schedule an appointment for 3:00 the same day. Ironically moments after the call ended my ferret awoke and cleared his bowels (my concern was a possible blockage) and he seemed okay so I called to cancel about 40 minutes after my initial call which they asked the reason why and I explained. I was then advised I was forfeited my deposit due to not canceling within 24 hours even though I did not have any opportunity to do so. I was also advised that my request to not have the money forfeited would be messaged to the manager and which I might or might not be given a call back. I wasn't hostile I wasn't irate. I was dumbfounded and silent then pleaded my case. I did my best and my due diligence to communicate and not waste anyone's time. I have lost 1 ferret in the last year due to sepsis while recovering from a blockage removal surgery. I had to have my cat hospitalized and then ultimately euthanized due to congestive heart failure, a few months ago I had another ferret euthanized after his insulinoma progressed in a matter of only months and a couple of weeks ago my cat was diagnosed with kidney disease. I'm not irresponsible and don't understand why or where their stipulation is that if you do get an appointment in under 24 hours it'll cost whether you are seen or not. Now I'm bummed as I really did respect and appreciate my ferrets veterinarian but to not even receive a call back and eff off we're keeping the deposit anyway is highly unprofessional and saddens me deeply. My animal family members are my life and finding another doctor for my last remaining baby horrifies me knowing the vast amount of health issues they encounter and now being extremely hesitant to reach out if and when he does need care is a whole other trauma. It is only $50 dollars but the numerous thousands of dollars in the past year spent is tough to swallow.
Mar 24th, 2024