Sullivan Motor Company Inc.

Highly recommend coming and seeing Shane the Cowboy at Sullivan Motors. He helped us pick the perfect vehicle and made the process quick and easy. Great place to come and shop for a vehicle. The whole crew at Sullivan Motors are awesome.
Apr 8th, 2024

That went pretty smooth, not gonna lie. Sergio did an awesome job
Apr 3rd, 2024

I had Jerry help me out at this location and I have to say I was impressed with how well everything went. I would recommend this company and specifically Jerry bouldwin to anyone who comes here.
Apr 3rd, 2024

I traded in my truck for a newer truck in October at this place. The newer truck broke down after I got out of work and wouldn't start so I had it towed here within the first week. Two months later I'm told I need a new engine. Last week I was told the manager no longer works there and my vehicle got the engine installed and needs a new engine fan and now a week later I'm still waiting. How long does it take to install an engine fan? My vehicle has been there for over 6 MONTHS!!!!!! NO COMPENSATION, NO ONE ANSWERS the PHONE, NO UPDATES. I'd give this place zero stars if I could. Sales was great and finance is great but service here is the WORST!!!!!! Good thing I traded in my only vehicle so I can go without one!!! Don't waste your time here just go somewhere else and save yourself the headache.
Apr 8th, 2024

James Dembecki was my sales guy and did a great job. I'm located in TX and he definitely worked his butt off to assist me in this purchase. Always answered every question I had and facilitated pics and vids of everything I requested. After reading the below, I hope James can get into a better company. Thanks James for all the assist brother, your awesome. That being said, management and finance definitely needs improvement. The purchase of the vehicle started at the end of Feb and they could not get everything done until last week for me to go pickup the vehicle (29Mar24). The out of state purchasing was a horrible. DO NOT TRUST finance with your credit card info! Do a bank transfer or send a certified money order. My father helped me out with part of the required down payment ($1,000 out of $3,000) until I could get the money together with a 401k loan and selling of some stocks. I repaid my father a week later and had the funds available to make the rest of the deposit ($2,000) when I picked up the car. When I picked up the vehicle (29Mar24), I made the payment of $2,000 for the rest of the down payment onsite. I was given a receipt, got the keys, and drove the car back to TX. My father called me in route and told me they had charged his CC for $1030 and wanted to know why. They did not have any authorization to do so and I still don't know why the did that. If there was any issue, they should have contacted me. The fact that they ran my father's CC (info that was given other the phone), tells me that they saved this CC information illegally somehow (the CVV) and ran up charges without consent. This is paramount to CC fraud. I have attempted to call finance multiple times and have even emailed with no response. The charge on my father's CC has since been reported as fraud. Not sure why they can't just answer the phone and explain what the situation was. They do have a great selection of cars and I would purchase from them again, just not giving any CC info ever again. Regards, Daniel
Apr 2nd, 2024