U-Haul Moving & Storage of Downtown Mesa

Great experience! Gabriel was awesome. He made the return process super easy and fast. Been doing business with location for 3 years and they do a great job. Thank you!
Apr 5th, 2024

Gas estimation sheet they give you is inaccurate as 4.5 gallons didn't fill up from 1/2 to 5/8ths. Employees found it appropriate to joke about the meter being faulty and acted generally awful after we dropped the truck off. AC also had trouble getting cool midday when things get hotter. The total price ended up more than hiring a reputable moving company to do the lifting for you. If you want less convenience and more shady practices then go ahead with U-Haul.
Apr 3rd, 2024

Never had an issue. These guys rock!!
Mar 18th, 2024

I attempted to purchase 2 mattress covers that had the list price of 4.95. The bill was $15. That did not make sense so I asked the cashier, who was also the manager if they were $5. He said yes. When I received my receipt, I was actually charged 6.95 for each one. I showed it to the manager and he came around and checked the code and it was correct. He said, the price was wrong. I asked him to honor the price that was listed and that he confirmed, and he said no. I asked for my money back and he had an attitude that he had to refund me. Horrible customer service.
Mar 17th, 2024

They did great! Quick to rent and easy to return. Friendly staff! Moving was very stressful and they made it easier and less stressful.
Feb 25th, 2024