Hungry Howie's Pizza

Apr 5th, 2024

Mar 30th, 2024

I never get my full order.
Mar 18th, 2024

Mar 13th, 2024

We had a terrible experience. Ordered through Their website and scheduled a delivery for 6pm. Apparently they use door dash for delivery, the dasher text me at 5:55 that he was there but my order wasn't ready yet. At 640 the dasher contacted me again to say hungry howies lost my order and that the workers walked out on the manager. I tried to call the store but no one answered. A little after 7 I drove to the store, the manager said they were having employee issues and that she couldn't find my order but would make it. I showed her my confirmation email and requested a refund. She told me she couldn't give me a refund since she doesnt have my order & she would call me the next day. The next day I called the store again, the District manager answered. She found my order, apologized and offered to either make my order or refund me my kids still wanted to try it so we picked up our food at 6pm that night. We had to request a refund for the $5 delivery fee and $10 tip that was already paid. Honestly, feel that they should have done more for the hassle and inconvenience, even comping one of our crazy breads would have gone a long way. I never even received a call back from the store manager.
Mar 19th, 2024