Firestone Complete Auto Care

Great people working there, on time and promoted kindness and efficiency.
Apr 6th, 2024

Always friendly and professional.
Apr 5th, 2024

Went for tire balance they decided to check my fluids I noticed told them no but already did coolant which Barry didn't put cap back on right so it blew coolant everywhere and over heated then they come tell me they dropped my brake reservoir cap down in the engine bay and needed to fish it out with a bar don't take your car there they are all incompetent and have no common sense to ask if customer wants that before they do something will never go there again or recommend anyone to go there
Mar 29th, 2024

The estimate was one price and when I paid it was more. They didn't check my battery because they stated it was too hard to reach. It amazes me that when they knew the model of my vehicle they could have told me that the battery couldn't be checked and I had a coupon for 29.99 they tried to talk me out of using it. The additional full inspection check was 9.99 which included windshield replacement they replaced the front but not the back windshield wiper. I ended up paying over $50 before I left. They were also cursing in the waiting room thank goodness I didn't have my child with me. Worst service ever. Will tell all of my friends about my experience.
Mar 22nd, 2024

I had 2 tires put on a dodge challenger, after they finished, they couldnt get the car to shift. I wasnt told until I saw employees searching my console to find the manual. Explanation we took a pin out to check the alignment I never asked for alignment to be checked!! Then my check engine soon light came on!! I asked why, he said the tech triggered it!! Never again! Do not go to this place if you want your car!!!
Mar 16th, 2024