Isley's Home Services

I gave 4 stars instead of 5 because I felt the pricing was high, but everything else was good. Isleys was recommended by the water restoration company I called out due to a bulging ceiling/water dripping from ceiling situation. They suspected it was a clogged AC condensation line. This was sort of an emergency situation, so no time to shop around and read reviews. The good is that Isley's responded to the call from the restoration company promptly and had a tech out to the house within an hour. Took no more than 30 min for him to fix the problem, no parts used, just blew out the line to unclog it. I was shocked at the price: $375! Though I thought perhaps it was high because they came out right away, but I asked around online later and found that others have had this done in an emergency for $175. I don't know if Isley's fees are this high for everything, but for this particular service, I felt robbed. The good - the tech was knowledgeable and explained what things we can do to prevent a clogged line in the future. UPDATE: I am changing my original review from 4 stars to 1 star. A week later, while the restoration work was still being done, the pan began leaking again. Fortunately, my son was home and just happened to go into the room that was under restoration and saw the water pouring out of the open ceiling. So, Isley's had NOT fixed the problem after all! I ended up calling a different AC company out to fix it correctly and permanently, which they did. Service: Drain cleaning
May 23rd, 2023

They quoted a price prior, then asked for $65 more when he arrived. I was promised two hours of work and he was only here at 40 minutes. I did not pay the extra money. He did do a good job cleaning out the dryer duct. Service: HVAC duct & vent repair
Mar 11th, 2023

They sent a maintenance technician to diagnose the problem with my hot water heater the same day that I called for $59. However, the first option that they quoted me, for replacement of the gas control valve only for $950, was $800 more than the company that I had replace the hot water heater for $1250 with a new gas control valve for $150 additional, instead of the $1825 that they quoted me for complete replacement.
Mar 9th, 2023

Water main leak repair
Feb 23rd, 2023

Jan 25th, 2023