Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer

Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM

Chamber Rating

Verified Member
4.6 - (43 reviews)
36
4
0
0
3

About
Cricket Wireless Authorized Retailer

With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Mesa store today.

Contact Info

Products

  • CELL PHONES PHONE PLANS PHONE ACCESSORIES

Questions & Answers

Q What is the phone number for Cricket Wireless Authorized Retailer?

A The phone number for Cricket Wireless Authorized Retailer is: (480) 464-6308.


Q Where is Cricket Wireless Authorized Retailer located?

A Cricket Wireless Authorized Retailer is located at 1229 East McKellips Road, Ste 105, Mesa, AZ 85203


Q What is the internet address for Cricket Wireless Authorized Retailer?

A The website (URL) for Cricket Wireless Authorized Retailer is: https://www.cricketwireless.com/stores/ll/US/AZ/Mesa/1229-E-McKellips-Rd


Q What days are Cricket Wireless Authorized Retailer open?

A Cricket Wireless Authorized Retailer is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM


Q How is Cricket Wireless Authorized Retailer rated?

A Cricket Wireless Authorized Retailer has a 4.6 Star Rating from 43 reviewers.

Ratings and Reviews
Cricket Wireless Authorized Retailer

Overall Rating

Overall Rating
( 43 Reviews )
36
4
0
0
3
Write a Review

Nina Neel on Google

image Loved that Estrella and Aitza were so knowledgeable and helpful. The location was clean. I left a happy camper with my new iPhone. My husband and I will be returning for future purchases.


Argelia Magallon on Google

image Super helpful and answered all my questions. The store is super clean and staff is bilingual. Helped me pick the perfect phone case. I highly recommend this store. Thank you for your great customer service.


Kathy Dodge on Google

image We had a wonderful experience with Estrella and Yaya, we came in asking questions about our own phones, and ended buying two new phones, they explained our questions wonderfully, thank you guys for such great service...


Hannah Tift on Google

image Original review from over 3 years ago:
Went in there to get new screen protectors for my mother and I, took over a half hour because there was one staff helping one guy nearly the entire time. The staff proceeded to help the people in front of us then went back to helping the guy. Horrible staff, go to a different cricket store if you need something.
EDIT (Three years later, moved location):
Today was a regular Thursday when I woke up aside from the fact that I knew I couldn't put off getting a new cell phone any longer. What happened today was anything but regular and possibly one of the best customer service experiences I've had in my entire life. I walked into cricket wireless to get a new phone, not expecting much from the company after several poor and mediocre experiences with staff in the past. I was greeted immediately by a extremely friendly woman and we instantly got down to business. I told her what I needed and she showed me the phones she had. Within the first 5 minutes of meeting this cricket employee, I already knew I was going to be leaving this review. Tamara has an apptitude for customer service and making the customer happy and it shows in everything she says. After a short while of looking at phones I found one that is a similar operating system to my current phone. I immediately fell in love with the phone and we picked out a case and screen protector that I liked. After picking out a screen protector I changed my mind and Tamara assured me saying something along the lines of "You get what you like, I want you to be happy with your purchase". From the start Tamara treated me like a friend, and her kindness and sincereity shined thru in everything she said. She even informed me of a government plan that I qualified for to get a large chunk knocked off my monthly phone bill. She also called the line to verify me and make sure I was accepted. I wasn't accepted because I need to submit some additional information, but I really feel as if she went out of her way to help me with my claim. After being there almost a half hour she offered my mother and I some cold bottled water which was extremely refreshing. In the end I had been there a little over an hour but left with the best customer service experience of my life. I could've stayed there all day and bought so many unnecessary things if I didn't have an appointment to attend. I ended up leaving with a brand new phone, complete with an installed memory card, a screen protector and phone case, all at an extremely affordable rate. The one thing that was free thanks to Tamara is my brand new outlook on the company. I'll definitely be back.


Eathen Puccini on Google

image so I payed my bill on 9/16 and late fee a and still don't have phone service, I called customer service at the cricket store and they said the payment was made to a diffrent account and they can't fix this at all and instead send you back and forth to your bank. Finally today the amount has been posted for a few days and sent to a diffeent account so to get my money back I have to put in a fraud claim with cricket, instead of them moving the payment to my account on their system and giving me service for a mistake that they made. Because for whatever reason they can't do that in their system that says pending when my bank literally says its been posted. Even If its somehow an error it doesn't matter they should be fixing this and not sending your money somewhere else.


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Overall Rating

Overall Rating
( 43 Reviews )
36
4
0
0
3

Write a Review

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