Glass America-Mesa (Omaha St.), AZ

Worst experience dealing with auto repair in my life! Took 4 months to complete a minor job, 3 months longer than initially scheduled then they returned us a car with cracked glass in the windshield! This ordeal resulted in us paying around $3k in rental car cost out of pocket which they refused to cover. Never support this business!
Mar 18th, 2022

My first time using Gerber Collision and it has been the best experience I have had when getting my vehicle fixed. They kept me updated every step of the way via text and overall the work was outstanding. You would never think my car was in an accident. Highly recommend. Great service all around.
Mar 11th, 2022

Jan 24th, 2022

Dec 29th, 2021

The receptionist was polite. I checked out the 'batmobile' on display. Monica took pictures of damages to my car and I reviewed my issues with her on my car that was vandalized and she promptly called me the next day to ask why I gave a low review and that Gerber doesn't like to see low reviews and wanted me to change my review and let me know the information was forwarded to my auto insurance. I explained not much attention was given to my car and I explained the overspray on my entire car and keying to my car. In the end Gerber said they could not paint the car or fix the keying by painting the car because of oxidation on my car and wanted me to file 2 separate claims. The oxidation had nothing to do with the claim. My car was keyed and had some type of paint or "overspray" all over the entire car and the windows. Gerber wouldn't even remove the paint from my windows. What would be the point to file two claims if Gerber isn't going to fix it. Gerber said they were unable to repair it to their satisfaction. What is this? Payback for a bad review?
Dec 20th, 2021