City Maytag

The employees of City Maytag are extremely incompetent, unprofessional, rude, and disrespectful. If your extended warranty company requires you to use this business, I would highly recommend you refuse. Demand a different business.
Feb 10th, 2024

I bought new dishwasher from City. Gave excellent review because they came out days later! Quicker than most! He left, had to order parts. Weeks later came back, WRONG PART! IT'S been over two months now, set up for Friday but I have Dr appointment. Got heated in conversation and Tanja hung up on me! Seems there just isn't ANY good companies in Havasu. This is under warranty no less!
Jan 26th, 2024

They have the appliances you need extremely friendly staff
Apr 19th, 2023

Bought used washer in December 2021. Unit broke at end of 30 day warranty (January 2021). They sent a nice repairman out quickly who told me the timer was broken and that he would order me a new one and that it would be covered under warranty. Never heard back from them. Called twice in January and February and both times they told me the part was ordered. They have not contacted me at all. It is now the end of April and still haven't heard from them. I checked and the part is very easily obtained. Now I have to pay someone else to fix my unit. I gave them every chance to do the right thing, and they chose not to. Don't count on them honoring a warranty.
Feb 19th, 2023

Worst customer service I have ever experienced.  The person answering the phone for service acts like it is an imposition to schedule service appointments, like she is doing us a favor when we bought appliances from them that don't work.
Nov 28th, 2022