Paul Barker Agency Inc American Family Insurance

Paul is a great agent! His team are always friendly and respond to my call quickly and efficiently. They were super easy to file a claim with. Thanks Paul!
Mar 20th, 2024

They are the worst insurance company I've ever seen. All they do is sell you a policy after that they never return your calls and you don't exist. I wanted to add a golf cart to my policy, that took 3 days. I had hail damage of 30k and they are using everything they can to get out of it. Stay far away from this office. Over priced policy twith a 1000 holes to get out of the policy. That's how they operate. You pat them, they don't pay you.
Mar 5th, 2023

Very poor service. I called to find out what my new premium on my insurance would be and after several attempts to contact Paul, settled for his assistant who gave me an estimate of my new premium. I believed him . This was last year and I called a few weeks ago to see what it would be exactly and when it would kick in and was told the assistant had been fired and the amount would be over 3xs the amount quoted me. I had counted on the first quote being correct . This mistake has made my insurance burden great
Jul 3rd, 2022

Really bad customer service
Feb 22nd, 2022

Paul is always there if and when you need him. I cant think of any other insurance person I would want to do business with.
Jan 19th, 2022