Banner Health Center

I filled out a questionnaire after my visit with Banner Health. One of the first questions was, "I fully understood the cost of my visit before hand"? I feel this has nothing to do with the quality of care they provided me, and shouldn't even be on the questionnaire!
Mar 31st, 2024

Mar 30th, 2024

Terrible experience. Left waiting for an hour for a total of 5 minutes with Ginger Atkins. No bedside manner. If you go in for your annual health screening not allowed to discuss any other health concerns without being coded and charged extra.
Mar 24th, 2024

An awesome facility with professional staff and services.
Mar 4th, 2024

I was scheduled for a new patient appointment at the end of January. I scheduled this appointment in November, so I had to wait a few months to get in to see Dr. Tholl. When I finally got in to see him, it was a HUGE disappointment. My appointment was at 1:00... I didn't see the Dr. until 1:45, and then he flipped through the paperwork I had so painstakingly prepared for him... rushed through the appointment with me... and literally did NOTHING. I looked at my watch when I entered the exam room AND when I left the exam room... total time was 15 minutes, but that included BP, and other vitals with CNA first. Dr. Tholl literally saw me 10 minutes at most, but he billed my Medicare insurance for a 45-minute appointment. He stated he wanted to see me again in 6 weeks and THEN he would do tests, etc... even though I had a terrible rash that I needed a cream for immediately... he wrote "6 weeks" in large letters, but when I took that orange laminated sheet to the front desk, the soonest they could schedule me for was out to 3 1/2 months!! I protested... saying "that's not 6 weeks!!" and they just nodded and half-smirked/smiled.... obviously, they didn't care. So I later called and made an appointment with a FNP, and she was great; however, I still would like to see a doctor at the time schedule when the doctor said I should come back (6 weeks). Jalista was fantastic... took lots of time with me and answered all my questions and ran badly needed blood tests. Dr. Tholl was NOT fantastic, and I was sorely disappointed with him.
Mar 3rd, 2024