Einstein Bros. Bagels

Quality is poor.
Jan 2nd, 2023

Staff was overwhelmed (probably not the fault of the workers), they were pretty busy. The floor was filthy and all the tables were dirty. Bagel shortage but it was 1145am when we went. All garbage cans were overfill and needed emptied.The staff was nice and apologetic, they were working their tails off.
Dec 29th, 2022

This place is delish! Great breakfast spot!!
Dec 24th, 2022

Very clean restaurant, friendly and accommodating staff! They Take the time to put together delectable bagels that look good(ingredients arent hastily smashed together or cut back) and taste amazing. Usually, such an establishment can make one thing good and everything else ok but everything there is great! The coffee is awesome! Definitely an A+/A+ culture where they make good food AND have a good attitude. Will be frequenting anytime Im in West Valley. Thank you!
Dec 17th, 2022

I have gone to this location for years. I was such a regular that the previous staff knew me on a first name basis and got my order ready without me even asking. I just walked in and paid. They were amazing! Unfortunately, that entire staff has quit from the manager on down. Now every person in the location is new. The place has steadily gone downhill for the last 6-7 months. Firstly, it's dirty: trash on the floor, counters and tables sticky and not kept up. Secondly, food: they're consistently out of bagels by 9am. This is a bagel shop RIGHT?! I'm sure management is trying to cut corners and waist but instead cutting their own throats. I watched people turn around and walk out because every bagel bin was empty today except two. Not the first time. Lastly, the service: Today I ordered a breakfast bagel sandwich and a large iced tea. The store had maybe 5 customers in it. None in line while I was. The sandwich was completed and given to me fairly quickly. I waited about 5 more minutes for my iced tea. I finally asked for it. The employee said, "it will be a minute!" She proceeded to do 10 other tasks instead of helping the customer right in front of her. She seemed irritated that I'd asked. I waited another 15 minutes for an iced tea to simply be poured and my food to become cold. I'm done with this location. Staff and management suck!
Dec 18th, 2022