Essential Wellness Center

I have a membership here. Mindy is the best masseuse!
Apr 1st, 2024

They take your ID and take pictures of it to keep on file without telling you in case they have to send you to collections. They will also keep your card on file so they are able to charge you if you don't show up. Spa is also not in a great area, would see homeless people walking around constantly. Spa is also outdated on the inside and could use some renovations. Manager here is also very rude and will smile in your face and talk about you as soon as you leave.
Mar 27th, 2024

Dec 31st, 2023

Great massages at great prices.
Dec 23rd, 2023

This place has some miscommunication issues within the company. I was due for a massage on the 8th of January however they called to cancel the day before around 1-2pm and was rushing me to call back right away with the day and time I can come in because they closed at 3pm. I was coming with a group so it was going to take me time to figure out when a good time would be for them. Got that together called back. We then worked it out for everyone to go on the 9th. We come in and the lady was like oh Im sorry for that reschedule but since its your BIRTHDAY you will receive a FREE COMPLIMENTARY MASSAGE on us. But you must come back in 4 weeks. As long as its before the 9th of February. Ok now I called in to schedule that free massage as I mentioned over the phone when booking. Get here still nothing. Massage went great must I add both times.. this new reception goes thatll be $112. Excuse me! I was told FREE COMPLIMENTARY due to the birthday. No she made it seem like I was crazy and was so unprofessional. I asked her to call the lady who was in that day by the way is the manager of the place to speak with her. I wouldnt have came this way or bothered to reschedule if thats something I wasnt told. She proceeds to say I will but not until after you pay! And she still didnt call her. She sent her an email. When I say I say I have never received this level of unprofessional. Never. Wont be back!
Jan 15th, 2024