Apc Plumbing

Danielle and Edgar made this experience Great! Danielle in the office and Edgar in the field. My hotwater heater tank is installed and all is well. Thank you soooooo much for your service. Service: Water heater repair
Mar 13th, 2023

My homewarranty sent them out to fix a leak in the wall behind our sink. After remediation happened I had to call several times to get them to come out to resolve leak. This over a 3 week period. They tried to charge my homewarranty to fix drain pipe and then charge me $989.00 for "modifications" to the pipe in fixing it since home warranty doesn't cover modifications in repairs. This was pvc piping and a straight drain pipe with a T connection. What a rip off! If you don't have time or want to do the job don't rip people off. In the end we moved to a more reputable company who charged our home warranty $300 for the whole job therefore fully covered no out of pocket. New plumber was as shocked as we were that this company would charge that much for this small job. Service: Plumbing pipe repair
Mar 2nd, 2023

This company showed up and stated that my Water Softner needed to be replaced with no other information provided. The technician did not spend no more than 2 minutes looking at the water softener as he stated he did not want to touch it. The technician told my home warranty company that my water softener is pre existing which it clearly was not! The technician also explained my water pressure regulator will not be covered under my home warranty and explained to me that it will be over $1000 to be replaced. I hired another contractor and they replaced that for $300 since my home warranty did not cover it. Lastly, there was no communication with APC after the technician mentioned that he would be in contact with me. Very unprofessional and the worst customer service I have ever received! Very disappointing and a waste of a call fee. I only wish there was a NO STAR option. Service: Faucet repair
Feb 20th, 2023

the use of this service was not by choice as I have American Home Shield, which is another terrible company, however, these guys took 2 weeks to fix my water heater, blaming it on everything under the sun...truth was they are in the east valley and didn't want to drive to the west valley. They kept promising to come out and always called with another excuse. worst company every. Service: Water heater repair
Nov 1st, 2022

This company uses unethical practices. Water heater went out and I called my home warranty. They came out and looked at it then contacted the warranty company. I get a call from the warranty company the next day (been without hot water for three days but then) saying that there were items that needed to be brought up to code and I was responsible for the costs. I was stuck by them as the warranty company wouldnt do the work unless I paid for the bogus work to bring to code. One item was install T&P valve, but that comes Factory installed and they didnt even connect it to the old drain; upgrade water lines, which they never touched, and were not out of compliance at all. The only thing I could be charged legitimately for was the valves they installed. We will see what the ROC has to say about it.
Aug 25th, 2022