Joyride Taco House

Apr 9th, 2024

........"If you have had a single drink at any other place we can not serve you. This is our written policy". By the manager Tyler. One of the worst experiences and treatment by staff that I have had. We came in with a large group that all of us were a part of the bridal party at a wedding. One of the women in our group wanted everyone to go to Joyride cause she had great tacos the night before. She has a big personality and is louder than the average person. Yet, she had just put her two sons to bed and hadn't had anything to drink. She was looking forward to having some at joyride. The tall blonde girl bartender, that wouldn't provide her name, made an assessment of our entire group that we were belligerently drunk. The manager told us his written policy that they can not serve any individual, that had a single drink anywhere else, any more alcohol. I had him tell me that was his exact policy and the policy of all the restaurants owned by the company. I asked for upper managements information so I could lodge a complaint and we left. Not only did he give me information that was incorrect, Tyler called the restaurant next door to tell them not to let our "belligerently" drunk group in. Postinos was the restaurant. Well, after a very short conversation, the wonderful staff made a table for our group of 15. Postinos is owned by the same company. So they would have the same policy. The policy that doesn't exist. We had dinner and drinks at postinos for 15 people. Which is not a small tab. Having worked in the service industry I know how hard customers who are drunk can be. This was not the case. It's really upsetting that we were treated terribly by the entire staff at joyride. Tyler, the manager was incredibly unprofessional and lied to us. The tall blonde girl bartender chirped at us many times and was incredibly rude and unprofessional.
Apr 5th, 2024

Tuesday Tacos & Margaritas can't be beat.
Apr 4th, 2024

I had such an amazing experience! Austin and Val are absolutely amazing! They treated us so well, and the food and drinks are the best!
Apr 4th, 2024

Great service, great food, a good experience.
Apr 4th, 2024