Master Mechanical Refrigeration Heating

Bradley Berg _{on Google}

Apr 12th, 2013

They told me they were replacing my 80% efficiency furnace with one that was "much more efficient". They replaced it with another 80% efficiency furnace. I called the owner to complain and asked him to do what he thought was right. He went off on me over the phone and decided the "right thing to do" was charge me the original price of $2000 plus tax. This was for a $750 retail price furnace plus a total of 5 hours of his employee time so he clearly had some room to compensate me a little for his share of this misunderstanding. They also advertise a 7% senior citizen discount which they did not give me. I have no complaint about the workmanship but you cannot trust what this company tells you and I did not deserve to be yelled at by the owner.