Total True Value Rental

Juan Carlos _{on Google}

Feb 28th, 2024

Awful service , bad comumication .
I will never rent here , even if it was mh last resort . Id rather rent from homedpt

Bethany Jones _{on Google}

Nov 30th, 2022

I received absolutely awful service this week at this place. I rented a machine and as soon as it was plugged in, it was clearly broken. I called the store I had just left and they confirmed that machine breaks frequently. It was exchanged for another machine that wasnt appropriate for the job. That machine was exchanged for one that broke down before the remaining days it was reserved for was up. I approached ownership and requested a partial refund and was told that one full day wouldnt be charged. As soon as I hung up the phone, they made an unauthorized charge to my credit card. I immediately called again and was told that the 3rd machine was more expensive than the one detailed on my signed invoice. The owner was openly hostile and clearly a crook. Hes obviously had a lot of experience taking advantage of people as he attempted to gaslight me and insist I should understand unspoken, unwritten and unexplained details. I would bet money that Im not the only person hes done this to. Do not rent from this company!! Do not give anyone at this company any of your banking info for any reason!!

Maggie H. _{on Yelp}

Oct 19th, 2022

Don't waste your time. We rented a lift from this company 2x and both times their equipment needed to be returned. The first lift we rented was leaking hydraulic fluid (at the jobsite) which we needed to clean and our guy got stuck with the lift in the air. Finally, we were able to get it down. The 2nd time we rented a lift (about a month later) the controls in the bucket would not work. We should've known when the mechanic stated they have repaired this lift 6 times.  We called to let them know we would be returning, however, they wouldn't refund the charge. Apparently, we were supposed to stop everything that day and return it to them right after we spoke with them.They used to be Total Grand Rental. They have no pride in their work or business. Go elsewhere. Their pricing may be good, but how much is your time worth?

Gary Molumby _{on Google}

Sep 3rd, 2022

Rented a lopper there