All-Med Equipment and Services

Jesse rocks!!! Thank you!
Mar 2nd, 2023

I was surprised to receive a bill from All-Med that I knew we did not owe. I called the store and was told there was a new billing system and there were some issues getting it up, and I did NOT owe them. I was billed by mistake. If you are billed, check to see if you have already paid so you don't pay twice.
Feb 10th, 2023

Funny story unless, like me, youll suffocate if your medical device fails. Yikes! The short review: An Easy Pulse PAC I bought for $1,899 quit after 8 months. Neither the factory, nor All Med will call me, the customer/user back to honor the 1 year warranty. After a week on ignore, I ordered a better model for $629. It came today with auto humidifier built in. Thank you AMAZON! The long story: Today, 5 weeks after I dropped my concentrator off at AllMed for warranty repair, I called again asking for a repair update. They promised (again) Itll be another 3-4 weeks. Grrrrr! I called the factory. They dont have my $1,899 portable oxygen machine. AllMed just today reached out to us. The first thing I learned about all med sales staff is the crew only seems to know how to look up the price of the 5 lpm PulsePAC I needed. That was about it. I had to read the owner manual and use a calculator to figure out how long it claimed it could provide 5 liters per minute. The spec sheet only said it could run up to 10 hours at 1 liter per minute. I know why now the other specs were hidden. Although its advertised 5 LPM, my math based on the vague specifications suggests itll barely run 2 hours at 5 liters per minute. When, after 8 months of use, it died on me, AllMed staff told me warranty required All Med to verify the error message and ship it to the factory. No wonder Amazon runs local stores out of business. For over 5 weeks after Staff promised theyd call the factory asap and then call me with a solution. See the pattern: First, they make a promise for service Second, they break the promise Third make another promise, break it and on it went till today, January 6, 2023, I called again hoping itd be repaired. Justin transferred me to Sheri, who said shed check. Coming back to the phone she promised itd be done in another 3 or 4 weeks. Grrrrr! I called the factory again. Service department searched and searched our computers are slow today put me on hold again. Finally they told me besides my call last November, the only time AllMed talked to them was today, while I was on hold. The tech said I am appalled. You had to go through this, especially short of breath as you are. He noticed I was having troubles breathing. Yeah. Anger does that nowadays. Low oxygen puts me in a panicky short tempered state. If only I had a dependable portable oxygen concentrator sold to me by someone who efficiently warranties their products (like precision manufacturing inc.) instead of just making nice promises. I feel better now, joining the others who happened to catch AllMed on a bad day that turned into 5 weeks plus another 3-4 weeks as promised. Meanwhile, I asked my PCP to try sending my prescriptions for oxygen support tolets Google it. A for Alliance Now, if we could find a citizen review process for public servants and politicians, we could improve our government. Imagine!
Dec 27th, 2022

I was in their store today and bought a walker. The price was apparently marked wrong on the walker, but Sherri, the manager, honored the marked price. I was very grateful and very impressed. It showed a level of integrity that is missing in so many businesses. I have alway used All Med for my durable medical needs and will insist on them in the future. They have what I need when I need it and take care of everything in a timely fashion. Everyone from the office staff to the delivery people are polite and friendly. I highly recommend them and will continue to sing their praises.
Dec 10th, 2022

Had great equipment and just the items I needed.
Sep 8th, 2022