American Plumbing and Rooter

Mark Grudowski _{on Google}

Apr 1st, 2024

Needed to replace an unusual style of gas water heater and I called two companies- Company A and American Plumbing and Rooter.
Company A had way more google reviews and what appears to be a large marketing budget and a lot of employees. They came out quickly and gave me a really high quote and immediately pressured me to both give them a good review and to follow through with the very expensive work.
I then called American Plumbing and Rooter for a 2nd opinion. Rich was really easy to deal with and literally saved me thousands of dollars on the repair. I might have a plumber for life now. Thanks, Rich.

Jesse Hamilton _{on Google}

Feb 13th, 2024

I discovered a water leak just off the water meter on the main line towards my house. I contacted Rich and we exchanged a few pictures and description. One company came out and wanted to jump directly to an expensive replacement, but after the conversation I'd had with Rich, I wanted to get a quote from him. He came out the next day and inspected it and based on the location, he recommended a spot repair rather than a line replacement, which means that it was not work that he normally does. He recommended a company who knew him and they sent someone out that same afternoon and they agreed with Rich's diagnosis and performed the spot repair for 10% of the first company's quote. Rich even followed up with me to ensure I was getting my issues addressed . . . on a job that was not what his team does daily. I cannot say enough how much I appreciated the honesty and professionalism and care to make sure I got water back onto my house very quickly. If you're looking for a plumber, you will not find a better choice than American Plumbing and Rooter.

s lynn _{on Google}

Feb 10th, 2024

We had a leaking sink supply valve. I called Rich, based on their excellent reviews, and he said he would text later with a day and time, and he did just that. Exactly when promised, Kevin showed up and made quick work of both the valves. Kevin is professional and works quickly. I've not had plumbing work done since the government's crazy over-spending spree (higher inflation) so I don't have a current comparison, but if guessing, I'd say their pricing is fair.

Matt Warnke _{on Google}

Feb 2nd, 2024

Great experience with American Plumbing. Rich and crew were great to work with. Had them hydro jet a kitchen sink drain line. They explained everything, showed me the camera view and cleared the line. Excellent customer service, would highly recommend them!

Dominique Barba _{on Google}

Jan 29th, 2024

I had American Plumbing and Rooter install my water softener in 2022. I had some loud banging sounds in my house that I thought were coming from the water softener. I called AP&R to come out and take a look and instead of doing that and charging me the fee, he diagnosed over the phone that the issue was with the irrigation and not the water softener. He saved me money and time in getting the issue resolved quicker without charging me a dime. And he was right! After replacing the timer for the irrigation, the banging has stopped.