Modern Smart Home

Linda Spar _{on Google}

Mar 29th, 2024

I am so happy I chose Modern Smart Home to connect our surround sound components following our move here to Arizona from the East Coast! They were AMAZING and extremely helpful! Dave, their installer and sound expert, is the absolute BEST. He is patient and knowledgeable. Our subwoofer we had for years no longer worked. Dave knew exactly which replacement speaker for me to order on Amazon, which would fit with our system and also our budget. He returned a few days later to set up the new subwoofer and also hook up our 1990s-era VHS player (it needed an adaptor, which I also ordered through Amazon) It was late in the day and there were a few challenges getting it to work. However, Dave was patient and kind, and determined to get it working and get it right. We are THRILLED with the sound! And the remote for the system is intuitive and easy to use. Nathan and Tessa were also a joy to work with. Nathan was able to assist with our budget by recommending another quality Denon receiver half the price but had what we needed for now and the future. Large jobs and small, Modern Smart Home has it all! I will use them for years to come as we expand our system, and highly recommend them to everyone in the Phoenix area.

Becky H _{on Google}

Feb 6th, 2024

Wow! Dave and Nathan were fantastic. Dave walked me through everything that would be required and had an estimate provided almost immediately. Nathan answered all my nervous questions before installation. Both did a fabulous job installing the new tv and relocating our stereo to an office closet. I highly recommend Modern Smart Home for any of your A/V needs. Thank you so much to Dave and Nathan!

Dan Benjamin _{on Google}

Jan 25th, 2024

David was fantastic, professional, and easy to work with. Very happy with the services provided. This is my second time using Modern Smart Home, and they are now my go-to for any AV needs.

Joseph Black _{on Google}

Jan 17th, 2024

We purchased a system back in May 2022 and they did a good job installing all the new speakers since they replaced the built in system when we purchased the home. Unfortunately during install several issues happened, they broke our fire stick which they did promptly replaced, but more importantly they gave us a faulty receiver. The system would make anything we plugged in flicker like if a HDMI cable were loose and barely connecting. They came back several times to try and fix it and each tech blamed the other for not setting it up correctly. I finally convinced them to bring a new receiver only to be talked out of replacing it because they again fixed what was wrong in the settings. It has worked intermittently for the last few years as every time it was having an issue we replaced another fire stick. We have gone through 4 fire sticks in 2 years and we gave up recently and got a Roku streaming stick only to have it happen again to that two days after. Last time I contacted them was a year ago and they said that it was a firmware issue and to check there (it was already on Auto-updates) and if nothing they would charge $199 to have someone come out for an issue that Ive been enduring for 2 years and Im only writing this now because Ive spent countless hours of watching flickering tv thinking it was just bad product from Amazon or bad cables to a PS5, Switch or XBOX but the common thread has always been the equipment we obtained during the installation.

George Jacobson _{on Google}

Jan 16th, 2024

Our 65" TV was mounted and looks great.
The tech was professional and resourceful.
Couldn't be more satisfied.