Verde Salon | Organic Beauty Salon

Absolute horrible experience. Didnt get what I paid for, bad quality, unresponsive despite repeated contact, received an emailed receipt a month after my appointment, and unprofessional. Paid for a curly cut and full highlight. Ended up getting an okay cut and not even a partial highlight. Color was an inch away from my scalp, very chunky (not what I asked for) color, and only placed at the crown of my head. I contacted the salon within a week for a correction (per their policy), left a voicemail, and they never returned my call. I called again a week later, left another voicemail, and they didnt return that one either. Then, I contacted them through their website contact us form and again, they never responded. I paid top dollar for the worst color I have ever received and experienced the worst (non existent) customer service from a salon. I don't really write reviews, its not really my thing, but if I can save one person from taking a chance on this salon then it is well worth it. Worst salon experience of my life. Run away from this one!!! Its simply not worth it.
Mar 31st, 2024

Virginia is awesome and my wife and I love her ! Always does a great job
Mar 19th, 2024

I have been a customer at Verde Salon for many years, and Virginia has been my stylist for a long time. She is my absolute favorite stylist! Virginia is very professional, talented, customer service-oriented, and very warm and welcoming. She has a lot of customers, and it's obvious that they love her too! Ever since she became manager, there has been a noticeable improvement in Verde's environment. I highly recommend Virginia and Verde!
Feb 15th, 2024

Marchelle did an amazing job and was so delightful! Loved meeting Romeo. Love seeing women supporting women! Sweet receptionist, owner and atmosphere! 10/10! My hair looked amazing!
Feb 2nd, 2024

Worst experience ever. Honestly don't even know where to begin because I'm just mindblown I'm even in this situation. I'll start off by saying, Alyssa used to do my hair here but since she's not here anymore, I decided to try someone new. I looked through reviews and saw the one left by Amy Rowe. Didn't want whatever stylist she had, obviously if you see that review you know what I'm talking about. So I call the salon, and ask about this review and what stylist it was so I know not to book with them "oh that's a fake review she went home and let her little sister cut her hair, we can't get the review removed" this 100000% should have been a huge red flag for me but wanted to give the benefit of the doubt. Huge mistake. So then I ask, okay I want an ombre balayage, who would be the best stylist of the two that offer this service? "either would be fantastic" straight up lies. So I just randomly pick a name really and figured everyone was talented in this salon. BOY WAS I WRONG. So so so wrong. I chose Virginia to do my hair. And when I tell you she's so absolutely clueless when it comes to highlights/balayage/ombre. Awful. Literally a joke what she did to my hair. A JOKE. And then has the audacity to say she doesn't see what's wrong with it???? AND THE AUDACITY TO TRY AND CHARGE ME FULL PRICE LIKE ARE YOU BLIND MA'AM. Thank the LORD Marchelle was there and had the time to mostly fix my hair. She did what she could with the time we had available bc honestly it was awful, so awful. If you look at the photos you can see the straight up splotches, super chunky highlights that look like they've grown out over a month. And I couldn't see the back but I was told by other stylists the back was awful as well. And, then I find out that Virginia is the MANAGER?!?! Absolutely mindboggling. This lady doesn't know what she's doing and needs so much more training. I truly did not know how regretful I would be stepping into the salon today but, honestly worse salon experience of my life by far. BY FAR. Virginia is clearly only taking on balayage clients because of the $$$ not because she actually has the talent to pull them off. Period. And, to top it allllllllll off. Virginia's attitude is absolutely TRASH. I was literally crying so upset and she couldn't even apologize, couldn't even say she's sorry I had been there for SEVEN HOURS and that she basically ruined my hair. Not one ounce of responsibility was taken. She literally thinks she did a good job still. Insanity. But once again just want to say thank God Marchelle is amazing, so kind, knowledgeable, understanding, and talented. The fact that she isn't the manager and Virginia is truly blows my mind. The fact that Virginia is allowed to touch people's hair that want a balayage blows my mind. Okay I'm done. Just want to make sure others are well warned before making the same mistake I did. I did my best to take photos and show how bad it was. And I was 100% clear about what I wanted. Showed her pictures of previous ombre balayage on my own hair. And she STILL DID THIS.
Mar 29th, 2024