Fry's Marketplace

Had to return to this location because I stopped by last evening to do a return and was told by Mathew there was nobody in the store who could do a return for me. That I needed to come back today after 8am. When I come back to complete my return I find Mathew running the customer service center. Once it was my turn in line he had zero issues processing my return. This is possibly the worst customer service I have ever received from Frys. There was zero reason to lie to me last night. EXTREMELY DISAPPOINTED WITH MATTHEW'S CUSTOMER SERVICE. You can do better Frys.
Mar 17th, 2024

I come to this frys quite often to shop and Im appalled by the service Im just the DELI. Waited in deli to get meat sliced and I had three workers who completely ignored me. A native girl, a guy named Braden and another Caucasian ginger. Not one approached or told me they would be right with me they continued to talk and laugh. Worst customer service Ive ever experienced at a frys . I had to have a manager come up to help me with literally 2 small Items that took 2 seconds. Braden had the worst attitude Ive ever seen very arrogant and privileged. You can tell hes young and will get his wake up call one day. I will be contacting corporate about my experience. The least they could have done was greeted me and told me that they would be with me, I was completely ignored and it takes 3 people to continue orders and not approach the counter? Thats insane. If they werent so busy talking amongst themselves, which theyre not being paid to do, and help the customers maybe they wouldnt be so slow and behind on orders. Ive seen 1 person work a deli in frys faster and more efficient. Absolutely unbelievable.
Mar 13th, 2024

I will no longer shop with this Frys (occotillo and gilbert) after witnessing extremely rude and seemingly unwarranted treatment of employees by a manager. This occurred on January 22, 2024 in the early afternoon.
Jan 29th, 2024

Horrible team. I had to wait for 30 minutes for dry icy. Somebody in that store took the key and went outside and surprisingly nobody else hit the freezer key. How can you be so irresponsible, managing such a big store and your dont have simply common sense to handle the store properly. I need badly dry ice and the store has it but it took 30mins because somebody took the key and went somewhere else.
Jan 10th, 2024

My local frys. Is a great store as long as you know what you want and how to find it
Jan 6th, 2024