Home Services at The Home Depot

Heidi Burns _{on Google}

Nov 8th, 2018

Great Guy at paint department *****!
But only one guy running crazy, I went to front and asked for manager, no where to be found.* no qualified help for the guy in paint dept. No wonder why people quit. Corporate should do something...

Leah Eskinazi _{on Google}

Apr 18th, 2017

Don't bother getting a security door installed from here. First the measuring guy quoted us to move the doorbell which wasn't necessary and failed to tell us that our door casing would create a gap. Then once the door was installed there are more than 1 inch gaps that while I mentioned during scheduling with the Home Depot staff how important it was to get an extended threshold to close up a gap against lizards which was a major issue for me, the associate failed to let me know that when I signed something saying the door wasn't for pest control during measuring (I understood pests to mean bugs not critters) that there would still be gaps that this would be possible. Now as we are trying to figure out how to get this fixed the Home Depot's associate's response to me was that she doesn't normally sell stock doors. I would think this would be something important to help customers understand and avoid frustration. I guess the commercials are true about associates knowing nothing about the products they are selling to actually help customers. I doubt all of the time my husband and I are spending on the phone with the installer and Home Depot will come to anything.