Professional Marketing Services, Inc.

I have had the worst experience with Professional Marketing Services. I purchased an Epson printer and a Digi Pros heat press that I have been trying to return since May. I was told that they are going through a transition and someone would get back with me. They made promises that were not kept. Worse experience ever!
Aug 14th, 2021

Mar 18th, 2021

Absolute worst experience!! I will never shop with this company again. "This is my experience and opinion of this company. I bought a Hotronix dual air fusion from them. It showed up defective twice. I requested that I get my money back and Hotronix agreed to take the press back since it was a manufactures defect. Now I understand that Ted Williams who owns pro imaging supplies doesn't own hotronix and he is only the reseller. But here is where they treated me horrible. Hotronix refunded him and he still had my 100% of my money. For over a month he would not take my call or return any of my calls. I left over 45 messages for him to call me back. This period of time was over a month long. I was told that I would get a call that night, that never happened. I was told that I would hear back on another day, that never happened. I finally lost my patience and did a credit card dispute. Thank god I did that because thats is the only reason I received a full refund. Then Ted Williams told me that to get a refund I had to sign a NDA saying that I won't write anything bad about his company. I told him that I would never sign anything like that. He threatened to sue me and kept saying that what I wrote is actionable? If you ever pay for something with this company make sure you use a credit card. Visa and Mastercard have the last say and they will stick up for you the consumer. And not people/companies like this one. I heard every excuse in the book from this company. I will never recommend them or buy from them again."
Nov 15th, 2020

Don't even bother with this company. They over charge SIGNIFICANTLY on everything from services to parts! Complete ripoffs on inks, printer parts, etc. Shop around. Also hit me up. I'll give you names of places that give much better deals than these sharks.
Nov 7th, 2020

Thank you to the team at Proimaging Supplies. My F570 Printer arrived ahead of time and I love it. Professional staff and good communication. Will continue to buy from them!
Jul 22nd, 2020