Flossophy Dental

As a new patient No print outs for the paperwork. No WiFi for doing the online paper work . No waterbottles for drinking ..Infections could be transmitted in the dental operatory through water fountains;.. these all need to be fixed . Worst part is : No dental safety glasses given while doing the cleaning . Asked the dental assistant , she said the only 2 available glasses were being used by other patients . The dental lights focused on my face - was too sensitive for my bare eyes and aggravated my migraine . sorry to say this.
Apr 9th, 2024

Mar 20th, 2024

DO NOT GO HERE! My wife and I recently relocated to Chandler and we decided to give Flossophy Dental a try (Jan 2024) because of the positive reviews. This was a big mistake. Below I listed the reasons I wont return, please read and take them all into consideration before choosing Flossophy. 1. They told my wife that she needed over $1K in dental work(her portion after insurance). She was very surprised by this as she had just seen our old dentist 5 months prior who did not have any concerns. She told them she wanted to discuss it with me first and they decided TO CALL ME and tell me what she needed done, without her consent (HIPAA violation). I could hear her in the background saying she wanted to talk to me privately at home. They also tried pressuring her to sign up for care credit, put it on a credit card, ask me to put it on my credit card or borrow the money from a family member. The thing is, we can afford the services, but as a couple we like to discuss any bigger charges together and this being her first visit and hearing all the work she needs for the first time, she wanted to discuss it with me first. My wife felt so uncomfortable and so pressured she asked me to please never go back. She is the most laid back person I know so this was very alarming. 2. The hygienist who cleaned my teeth did a very quick job that didnt seem thorough compared to all my previous dental care and I found it super odd that he only flossed my front 4 bottom teeth. He also was telling me how another woman complained about him not being thorough and he thought it was silly because he says he is just fast. 3. Its been over two months and they have not billed my insurance. I have told them on 5 different occasions that there is no claim on file. They told me it takes a while to get a claim back. I have been a medical biller and coder for over 11 years so I know how this works. Yes, it can take some time for a claim to process. However, your claim should at least be received by them within a week at most(with electronic submission). If they are sending claims through snail mail, this will take additional time for it to be on file. However, regardless its been over two months and still nothing on file. I have contacted them several times and they always tell me they will follow up but have yet to do so. Insurances have timely filing rules and if they dont submit the claims timely, your insurance wont pay. 4. I paid $87 on my visit because I didnt have my FSA card yet and I have asked 3 times for an itemized receipt so I can get reimbursed and they have still failed to provide it. I reached out again today via their texting number, so I have everything documented and I was told they are doing training (hopefully its successful) and will get back to me Monday. In my opinion this place is unorganized, unethical and inexperienced. We will never return again.
Mar 13th, 2024

Quittin and Dr. Aditya Pandya did an amazing job with my Clear Aligner placements! Thank you, much appreciated :)
Feb 25th, 2024

Dr Memon is great!
Feb 22nd, 2024