Western State Bank is located at 976 W Chandler Blvd in Chandler, Arizona 85225. Western State Bank can be contacted via phone at 480-855-6287 for pricing, hours and directions.
Contact Info
480-855-6287
Questions & Answers
Q What is the phone number for Western State Bank?
A The phone number for Western State Bank is: 480-855-6287.
Q Where is Western State Bank located?
A Western State Bank is located at 976 W Chandler Blvd, Chandler, AZ 85225
Q What is the internet address for Western State Bank?
A The website (URL) for Western State Bank is: https://www.westernbanks.com/
Q How big is Western State Bank?
A Western State Bank employs approximately 20+ people.
Q What days are Western State Bank open?
A Western State Bank is open: Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM
Q How is Western State Bank rated?
A Western State Bank has a 4.5 Star Rating from 20 reviewers.
DO NOT TRUST your banking needs to this establishment. The Bank Manager, Jennifer Lara is unwilling to take accountability for the bank's mistakes and enables poor account management. She offers terrible customer service as well. Their technology allowed charges to go through when there were no funds available in my savings and most recently when my card was locked. I was in the process of closing my account as a dissatisfied customer and I intentionally locked my debit card while I transitioned to a new bank. Multiple charges were returned. However, one charge was allowed to go through resulting in my account being overdrawn. When I discussed the matter with Jennifer Lara , Bank Manager, she blamed me stating the card was active and it was my fault. Clearly the data trail shows differently and she refused to refund my money. Now she hounding me to correct their mistake, demanding money from me when they actually owe me money. Again, this is a terrible organization, do not risk your hard earned money with a bank that feels they have authority to dictate how the customer will spend their money. What a ridiculous concept and so glad I have moved on. Now I just want the money owed to me so I can officially close out my account. Such unnecessary stress in my life.
Business Response on GoogleAug 7th, 2023
Hi Greg -- Thank you for sharing your input with us. We appreciate hearing any and all feedback from our customers. We'd like to learn more and further discuss this situation with you, so we'll have a member of our bank management team call you directly. Please let us know if you have any questions in the meantime.
Timothy Wunderlich on Google
I used Western State Bank and loan officer Dave Ouradnik to get a home loan. Dave was extremely helpful in walking me through the process and responsive even in off-hours. While looking for lenders, I met with several and shopped rates. Western State Bank not only offered the lowest rate and closing costs, but was also the most hospitable and responsive of any lender that I spoke to making my decision extremely easy when it came to obtaining the loan. I'd recommend this bank to anyone for any account or loan needs, as I'll definitely continue doing business with them.
Business Response on GoogleSep 4th, 2021
Thank you for leaving this great review, Timothy! We're really glad to hear about your experience working with Dave and our bank for your home loan. We love hearing when we've met our goal of making the process as easy as possible for our customers. And we agree that Dave is one of the best. We appreciate you choosing Western!
Chris Jaques on Google
I'm really impressed with Western Bank. I've been working with Jerry at the McKellips branch. He has really helped me out with with all my banking needs during a family crisis. Thank you Jerry!
Business Response on GoogleMar 1st, 2022
Thank you so much for leaving this great review, Chris! We're glad to hear Jerry and our Mesa branch team have been helpful. We appreciate you choosing Western and appreciate you as a customer.
Alfonso Larriva on Google
Shane and Deanna did a great job processing my PPP loans. Fast, easy, no mistakes. Service is a lot better when you're with a smaller bank.
Business Response on GoogleJan 25th, 2021
Thanks so much for sharing your review, and for choosing Western State Bank! We appreciate it and are really glad to hear you had a great experience.
elliot fletcher on Google
This bank goes above and beyond for their customers. Shane is incredibly professional and efficient. Definitely the best customer service I have received from a bank!
Business Response on GoogleJul 21st, 2020
Thank you for leaving this review, Elliot! We appreciate it. Our team strives to provide exceptional customer service, so we're always happy to hear when we've met that goal.
