Luxury Townhomes at Park Tower

Ken Williams _{on Google}

Oct 17th, 2023

We just moved in and had an issue with one of the bathrooms upstairs. The maintenance guy Ryan came over right away and advised that he would get it taken care of first thing in the morning due to he would need to go inside the wall to fix it. He returned the following day and fixed it. There was also a broken light switch where the part needed to be ordered. The part came in and he returned the same day to take care of that as well. The service from the staff here has been top notch making this a nice smooth move.

Paul Johnson _{on Google}

Aug 17th, 2023

This place has AMAZING support! It's triple digit temperatures and our AC went out after hours, literally in the middle of August. It sounds like a horror story in the making, BUT 10 minutes after we submitted our ticket and left a message for the maintenance team there was a knock at the door! Ryan himself was here and within 5 minutes of his arrival he had a temp AC unit installed and cooling our townhouse! That's right, 15 minutes from the time we reported our AC issue and Ryan had a temporary solution in place - and after hours at that! It gets better! First thing the next morning Ryan was back. He fixed the AC unit and the townhouse was completely cooled on all three floors by lunch! Ryan is highly responsive and reliable with follow through on his projects to match the high standards he sets as soon as he arrives to help to help you.

Lady J Kenner _{on Google}

Aug 15th, 2022

Well I was going to checkout this place but after ALL the bad reviews, I decided NOT to as the reviews make a lot of difference when people are moving. If management EVER treats me that way, I would probably grill them on the spot, and let them know, professionalism is still key in your role, so do your job or I will SUE them. I am an attorney and based on the contract, it clearly stipulates that they MUST within a said amount of hours/days to repair a unit based on the request. THIS PLACE IS RIDICOULUS AFTER READING ALL THE REVIEWS FROM TENANTS. THIS IS REALLY SAD, THAT MANAGEMENT HAS TO ACT SO UNPROFESSIONAL. I would rather spend my money in a complex where the staff treats tenants with the upmost respect and cater to their needs. Whether they know it or not THEIR jobs exist because the TENANTS exist.