Sun Life Family Health Center - Same Day Visits

I have been going there for nearly 20 years. The lack of care or even caring is so sad to experience and see, it wasn't always like this there. They can't keep staff, most importantly, doctors and PA's. Every time one leaves the patient is left to figure it out on their own. They used to know that their patients were their paycheck. Now, they depend on people not caring and continue to neglect the patient without the reality of knowing that they too can and will be fired. I have experienced countless times of going without meds when my Dr's leave and have had withdrawal effects. The lack of care when a dr leaves is horrible. When Dr's leave, your not notified, when trying to refill meds, not knowing your dr is gone, they simply don't care, they just pushed it aside with no call to me. It's all about money and never about care. It isn't my fault you can't keep Dr's there. However, it is your fault that you now want to treat me as a new patient every time you lose another provider and yes I've gone through this several times. 4 years ago was the first time i experienced this. I was awaiting test results when my 1st dr left the practice. I ended up being diagnosed with breast cancer. Their idea of notifying me me, due to my dr leaving the practice and me not knowing, was to have someone I've never seen before call me to let me know. Then when I start crying he says " oh, is this your first time with this?" So, didn't care to even read my file before you make this type of a call. Didn't have my Dr's assistant call me. Didn't care to even be nice about it or have respect about it and when I met this guy, Derrick a PA, in person he was such a jerk and one of those I am God type. Now, I'm left with withdrawals again, treated like a new patient Again. No follow through when i find out whats going on, Again.After nearly 20 years I am now looking for a new dr instead of going through this ever again. You should be ashamed Sunlife in Casa Grande, the lack of patient Care/ caring is inhumane. Your a Dr's office. Your first responsibility is to Care. It is a personal thing for the patients in your care. We are people not just a paycheck for you. You literally have our lives in your hands. Shame on you.
Feb 1st, 2024

Called today for a visit and got it for the next hour. I felt listen to and the Dr Sahra Husher took her time to listen and talked about different solutions with me. Definitely staying with her. You can tell when a doctor actually cares or they don't.
Nov 29th, 2023