WaFd Bank
-
10 Bisbee Rd
Bisbee, Arizona 85603 - (520) 432-3962
- Website
Hours
Chamber Rating
-
Kristina
Extremely poor customer service! Ever since Rose retired this branch has gone downhill. Arrogant tellers with minimum knowledge!!
Mar 25th, 2024 -
Bre
A vortex of ineptitude. This bank operates as if we are in the year 1987. Think about that for a moment. To put it in perspective, Beverly Hills Cop II was the highest grossing film, next to Platoon. Yeah - if you were born before this, you DEFINITLY won't be happy here. It was and is a strange world... That said, here is my reasoning. One: Communication - If getting in touch with your bank promptly is important to you, do not use this bank. I've called during business hours (also did so today) and no one is available to take my call. They ask you to leave a message. Also, no one is available on their automated line, either. If you have been a victim of identity theft, you are not in luck, to say the least. There is literally NO ONE to discuss your concerns with. No one at this bank will have your back. Not artificial intelligence, not a real person, you are flying solo in a world of cybercrime. Have fun with that! I know I did! Two: Online 'Banking': If online banking is important to you, you will not be happy. For example, I see a payment I made two months ago just now processing. How is this even possible. Payments and debits are listed out of order, with incorrect business names and also, charges are processed days, weeks and months later. Three: Customer Service: I reported fraud - albeit late because I could not get ahold of anyone and there was literally no other mechanism for doing so, and was told it would be looked into and the item refunded. That never happened. I had to walk in to another WF branch in Tucson and the rep wasn't even aware of this, so I had to file ANOTHER claim. How this bank is in business and operating blows my mind. I closed my account today. Wow. Just. WOW.
Apr 3rd, 2023 -
Jennifer Gorges
Mar 29th, 2023 -
Arturo Velarde
Sep 8th, 2022 -
Summer
I love banking here.
Aug 26th, 2020
About
WaFd Bank
WaFd Bank is located at 10 Bisbee Rd, Bisbee, AZ, 85603We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We’ve been helping our neighbors thrive for almost 110 years. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC, Equal Housing Lender.
Contact Info
- (520) 432-3962
- (800) 324-9375
- (520) 432-6836
- [email protected]
- Website
Questions & Answers
Q What is the phone number for WaFd Bank?
A The phone number for WaFd Bank is: (520) 432-3962.
Q Where is WaFd Bank located?
A WaFd Bank is located at 10 Bisbee Rd, Bisbee, Arizona 85603
Q What is the internet address for WaFd Bank?
A The website (URL) for WaFd Bank is: https://www.wafdbank.com/locations/arizona/bisbee?utm_source=ExtNet&utm_medium=yext
Q How big is WaFd Bank?
A WaFd Bank employs approximately 20+ people.
Q What days are WaFd Bank open?
A WaFd Bank is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is WaFd Bank rated?
A WaFd Bank has a 4.2 Star Rating from 12 reviewers.
Hours
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Ratings and Reviews
WaFd Bank
Overall Rating
Overall Rating
( 12 Reviews )Kristina on ChamberofCommerce.com
Extremely poor customer service! Ever since Rose retired this branch has gone downhill. Arrogant tellers with minimum knowledge!!
Bre on Google
A vortex of ineptitude.
This bank operates as if we are in the year 1987. Think about that for a moment. To put it in perspective, Beverly Hills Cop II was the highest grossing film, next to Platoon. Yeah - if you were born before this, you DEFINITLY won't be happy here. It was and is a strange world... That said, here is my reasoning.
One: Communication - If getting in touch with your bank promptly is important to you, do not use this bank. I've called during business hours (also did so today) and no one is available to take my call. They ask you to leave a message.
Also, no one is available on their automated line, either. If you have been a victim of identity theft, you are not in luck, to say the least. There is literally NO ONE to discuss your concerns with.
No one at this bank will have your back. Not artificial intelligence, not a real person, you are flying solo in a world of cybercrime. Have fun with that! I know I did!
Two: Online 'Banking': If online banking is important to you, you will not be happy. For example, I see a payment I made two months ago just now processing. How is this even possible. Payments and debits are listed out of order, with incorrect business names and also, charges are processed days, weeks and months later.
Three: Customer Service: I reported fraud - albeit late because I could not get ahold of anyone and there was literally no other mechanism for doing so, and was told it would be looked into and the item refunded. That never happened. I had to walk in to another WF branch in Tucson and the rep wasn't even aware of this, so I had to file ANOTHER claim.
How this bank is in business and operating blows my mind.
I closed my account today.
Wow. Just. WOW.
Jennifer Gorges on Google
Arturo Velarde on Google
Summer on Google
I love banking here.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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