Muffler Masters of Avondale

Mar 29th, 2024

Mar 28th, 2024

These guys are awesome. They do fantastic work for affordable pricing. They know their stuff and are very straight forward about the work that needs to be done and what it will cost. 10/10 would recommend. Ill be a life long customer.
Mar 24th, 2024

fast, efficient and affordable
Mar 12th, 2024

Showed up on a yesterday (Thursday) looking for a quote. Walked around the shop looking for tips and an exhaust to go with my truck. We talked sized and exhaust note desired. Compared tips ON the truck to see what looked better. We talked price and came to an agrement about the cost. was completely fine with it. Then we talked about when the work could be done. Employee explained that they were all booked up for the day and that if I left the truck, he would take care of it first think the next day (Friday). I didn't want to leave my truck, so I said, "i can just bring it in first thing in the morning". I asked what time they opened, and he said 8AM. We shook hands on the price, the work, and the time. I show up today, the next day (Friday) morning, 7:58 AM, before any of the employees, and watch them walk in. He tells me that they have 4 cars a head of me that came in yesterday after I left... and that it would be till after lunch before they can take care of me. I asked, "why did he tell me to come in at 8 if he wasn't going to take care of me right away like he said". He said "well you didn't want to leave your truck". And this was my next thought and said "i thought me being here and talking to you, agreeing to being seen at 8 would save my spot". he proceeded to tell me "thats what happens when you have a first come first serve shop, we don't do appointments". That would have been nice to know... anyways. Terrible communication. Wasted my time. I'd give Zero starts, but... Can't do that.
Feb 13th, 2024