Alaskan Tour Guides, Inc.

Hours

Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

4.9 - (46 reviews)
45
0
0
1
0
Read Our 46 Reviews

Chamber Rating

4.9 - (46 reviews)
45
0
0
1
0
  • Nicholas Powell

    Roy was our guide and treated us to a great week of phenomenal views and sightseeing. It was a personable and memorable experience that I get to keep for the rest of my life. Our fellow vacationers were also a lot of fun to have around and am glad to have met such great people along the way. Alaska is a beautiful state and using Alaskan Tour Guides will navigate you through great places to visit taking the headache of having to plan an itinerary out of your hands. Thank you so much for providing us with such a great time!
    Oct 2nd, 2023

  • Jenzy Halls

    Our 12 day tour was absolutely amazing! Our guide, CJ, was the perfect mix of professional, informative, and fun to be with. She was well-organized and went out of her way to accommodate everyone's needs. She had each day planned out for us and made sure she kept us all updated on our schedules. Having grown up in Alaska, she could relate many personal experiences that helped us understand Alaska's history and culture. CJ really made the trip an incredible experience for us!
    Jun 22nd, 2023

  • T MacD

    We took the Grand Explorer tour and couldn't have been happier. ATG took care of all the details, saving us hours and hours of research and planning. We experienced things we would never have discovered on our own, like the Dream A Dream Sled Dog Tour, which was AWESOME! Our guide, CJ, was great -- very organized, easy going, and accommodating. We thoroughly enjoyed her stories about growing up in Alaska. We would highly recommend ATG to anyone considering a land tour.
    May 26th, 2023

  • Patricia Brown

    My husband and I have told everybody that this trip was beyond our wildest expectations. Scott our travel guide so knowledgeable and accommodating to meet everyones requests. The comfort of the van and accommodations , the carefully crafted Itinerary so that we could see and do so much in 10 days, simply amazing. When your only complaint about a trip is the portion size of the meals are too large, nothing to critique about this tour. Scotty and the team Thank You
    Nov 18th, 2022

  • Waymar07

    Beware of this tour company. They give you so little for the amount they charge, and their customer service is beyond poor. They asked for our flight itinerary, and were very careful to book us an additional night at full room rate at the start since we were coming in at 1 am, but we were charged full rate, ~$300.00 for room for the return day, yet on our return we were flying out that early evening and didn't need it. We asked for a refund because we weren't going to use the room and they refused, saying no refunds of any kind if it's 90 days or less, and in a rather surly way. So we had to bear the cost of the unused room, and the included breakfast, yet had to pay for an additional night at the beginning. They could've just switched the extra day if they were more careful, but we trusted them. Also, cheaping out, the extra day at the beginning, they didn't include breakfast, on purpose. Most of the lunches included on the tour are cold box lunches. Dinners never included desserts, and nothing Market price, and on top of that, the itinerary was really quite poor for the price. There was a full day that they included nothing on! The bus was extremely small with tiny seats, cramped conditions. Overall we were very disappointed, especially since we have been to Alaska twice before, and it was done far better. We wouldn't use this company again, nor recommend them.
    Jan 7th, 2023

Read Our 46 Reviews

About
Alaskan Tour Guides, Inc.

Alaskan Tour Guides, Inc. is located at 6830 E Toller Ct in Wasilla, Alaska 99654. Alaskan Tour Guides, Inc. can be contacted via phone at 907-746-1438 for pricing, hours and directions.

Contact Info

  •   907-746-1438

Questions & Answers

Q What is the phone number for Alaskan Tour Guides, Inc.?

A The phone number for Alaskan Tour Guides, Inc. is: 907-746-1438.


Q Where is Alaskan Tour Guides, Inc. located?

A Alaskan Tour Guides, Inc. is located at 6830 E Toller Ct, Wasilla, AK 99654


Q What is the internet address for Alaskan Tour Guides, Inc.?

A The website (URL) for Alaskan Tour Guides, Inc. is: https://www.alaskantour.com/


Q What days are Alaskan Tour Guides, Inc. open?

A Alaskan Tour Guides, Inc. is open:
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Alaskan Tour Guides, Inc. rated?

A Alaskan Tour Guides, Inc. has a 4.9 Star Rating from 46 reviewers.

Hours

Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Alaskan Tour Guides, Inc.

Overall Rating

Overall Rating
( 46 Reviews )
45
0
0
1
0
Write a Review

Nicholas Powell on Google

image Roy was our guide and treated us to a great week of phenomenal views and sightseeing. It was a personable and memorable experience that I get to keep for the rest of my life. Our fellow vacationers were also a lot of fun to have around and am glad to have met such great people along the way.
Alaska is a beautiful state and using Alaskan Tour Guides will navigate you through great places to visit taking the headache of having to plan an itinerary out of your hands.
Thank you so much for providing us with such a great time!

Business Response on Google Feb 15th, 2024
Thank you for letting other travelers know. It is one of our goals to make your Alaska vacation experience memorable and hassle-free. We are so happy to hear we hit the mark for you.

Jenzy Halls on Google

image Our 12 day tour was absolutely amazing! Our guide, CJ, was the perfect mix of professional, informative, and fun to be with. She was well-organized and went out of her way to accommodate everyone's needs. She had each day planned out for us and made sure she kept us all updated on our schedules. Having grown up in Alaska, she could relate many personal experiences that helped us understand Alaska's history and culture. CJ really made the trip an incredible experience for us!

Business Response on Google Mar 3rd, 2024
Thank you for letting others know your Alaska trip was amazing! We also agree with your assessment of our guide. She's a star example of we treat our travelers as tour 'guests' rather than a 'customer.' Thanks again for letting us know to discover Alaska with Alaskan Tour Guides hit the high mark for you!

T MacD on Google

image We took the Grand Explorer tour and couldn't have been happier. ATG took care of all the details, saving us hours and hours of research and planning. We experienced things we would never have discovered on our own, like the Dream A Dream Sled Dog Tour, which was AWESOME! Our guide, CJ, was great -- very organized, easy going, and accommodating. We thoroughly enjoyed her stories about growing up in Alaska. We would highly recommend ATG to anyone considering a land tour.

Business Response on Google Feb 24th, 2024
Thank you so very much for your high recommendation to other travelers! We strive to embody Alaska from start to finish and we are so happy to hear it worked for your Alaska vacation.

Patricia Brown on Google

image My husband and I have told everybody that this trip was beyond our wildest expectations. Scott our travel guide so knowledgeable and accommodating to meet everyones requests. The comfort of the van and accommodations , the carefully crafted Itinerary so that we could see and do so much in 10 days, simply amazing. When your only complaint about a trip is the portion size of the meals are too large, nothing to critique about this tour. Scotty and the team Thank You

Business Response on Google Feb 15th, 2024
Thank you! Please keep spreading the word - Discover Alaska with Alaskan Tour Guides!

Waymar07 on Google

image Beware of this tour company. They give you so little for the amount they charge, and their customer service is beyond poor. They asked for our flight itinerary, and were very careful to book us an additional night at full room rate at the start since we were coming in at 1 am, but we were charged full rate, ~$300.00 for room for the return day, yet on our return we were flying out that early evening and didn't need it. We asked for a refund because we weren't going to use the room and they refused, saying no refunds of any kind if it's 90 days or less, and in a rather surly way. So we had to bear the cost of the unused room, and the included breakfast, yet had to pay for an additional night at the beginning. They could've just switched the extra day if they were more careful, but we trusted them. Also, cheaping out, the extra day at the beginning, they didn't include breakfast, on purpose.
Most of the lunches included on the tour are cold box lunches. Dinners never included desserts, and nothing Market price, and on top of that, the itinerary was really quite poor for the price. There was a full day that they included nothing on!
The bus was extremely small with tiny seats, cramped conditions.
Overall we were very disappointed, especially since we have been to Alaska twice before, and it was done far better.
We wouldn't use this company again, nor recommend them.

Business Response on Google Jan 23rd, 2023
Our cancellation policies are very clear from the start. You cannot change your room reservations with 2 days notice and expect refunds. We also have a responsibility to our suppliers. We have contracts with them just as you did with us. We honor our contracts. So, when you didn't get a refund or credit you complain about aspects of the tour that are just not quite true. Our small buses have upgraded reclining, leather captain chairs with arm rests - some of the nicest small buses in Alaska. Dessert was available to anyone who wanted. Yes, market price items are not included because well, they are market prices. We do let you order from the menu instead of a prepared special menu that limits your choices. All meals that are included and not included are listed in the itinerary and explained about in the Guest Resource Center. Lunches are mostly cold because you are on an activity or in an area with no dining facilities. The last morning breakfast was not included because over 60% of our customers depart early and do not use it but, if included would still have to pay for it. Just to be clear, you wouldn't have been any happier to have forfeited the costs of room AND breakfast on that last day. We do think of our guests but, those who choose to ignore the rules will find that we cannot waive them because you think it should be so. Even when you call several times and insist we do this or you will provide a poor review. We expected this review because this customer was insistent that they should have a refund for rooms not needed when they changed their plans late. They threatened and here it is. It is unfortunate that you were so disappointed but, even more disappointing that you wish to damage someone else's business reputation because of your change of plans.

Load More Reviews

Overall Rating

Overall Rating
( 46 Reviews )
45
0
0
1
0

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Tour Operator Near Me in Wasilla, AK

Alaska Travel Connections
1125 W Balboa Dr
Wasilla, AK 99654
907-315-3026
( 6 Reviews )
Alaska Adventure Unlimited
3750 N Caribou St
Wasilla, AK 99654
907-373-3494
( 57 Reviews )
Pollux Aviation Ltd
6540 E Beechcraft Rd
Wasilla, AK 99654
907-746-0673
( 14 Reviews )
Remote Alaska Air
1130 Rutter Ln
Wasilla, Alaska 99623
907-280-7377
( 16 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading