North Star Pet Resort

I am so pleased with Charlies experience and grooming!!! Top notch service from receptionist, groomer introduction, grooming and pick up. Thank you very much!
Mar 30th, 2024

We boarded two Staffordshire pit bulls (7mo old) for 9 days. The staff are absolutely amazing. We received report cards while we were out of state. Overall we feel our pups were well taken care of and the price was right. We look forward to doing it again. Thank you.
Sep 23rd, 2023

We boarded our pup there for 8 days while Im vacation, and when we came home, our dog was happier than weve ever seen her ! This was a huge relief for us because she is a huge part of our family, and we dont want to worry about her missing us too much while were gone. Shes a bit anxious sometimes and I think boarding here there was the best thing we could have done for her ! They took such great care of our Betty, we brought her back again while we were in town for a quick trip and we didnt know if she would be nervous to go again.. but she immediately remembered where we were going and couldnt wait to go hang out with the lovely staff and dog friends here ! Dont bother looking elsewhere they will take care of your dog like its their own. We will be back !
Mar 28th, 2023

Called to make a reservation for my dog to be boarded. I was placed on hold for over 10 minutes and no one ever checked back in with me. I called back several times and nobody answered the phone, and there was no option to leave a message. Horrible customer service.
Jan 29th, 2023

My mother passed away and lived in Kentucky. Im not wealthy. I had to fly to get to the family. I cant afford to fly my two animals with me. So in order to be a responsible human with pets, I took them to a pet resort. I was informed the price was set Four Hundred for two . I was told to fill out a paper of my pets. Are they friendly? Can they socialize with others? At no time was I informed that My animals playing was an extra charge! I took bowls, food , Beds , & Blankets. Final Bill Six Hundred and Forty Dollars. Thanks for almost taking my dogs away from me to add the cherry of my MOMS death, & Me not being able to afford the Final Bill. Luckily , GOD provided us with enough family to ask a favor of. I would suggest not doing business At Northstar Pet Resort. If they like your dogs they try to keep them.
Mar 21st, 2023