Global Credit Union

Hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Chamber Rating

3.7 - (22 reviews)
13
2
0
2
5
Read Our 22 Reviews

Chamber Rating

3.7 - (22 reviews)
13
2
0
2
5
  • George Doty

    I've always had good service here at Alaska USA FCU, my only complaint is the name change. I'm very disappointed that the members had no say in it , you never should have taken Alaska out of the name, i.e. "Alaska Global Credit Union" I have not talked to any members that are happy about it, or employees for that matter,
    Sep 18th, 2023

  • Cylle Tamale Lady Pompa

    I've been banking with the North Pole branch for quite a few years & there are alot of banks to choose from, but I'll tell you what keeps me banking with you is the special treatment I receive everytime I walk in. Ms. Tabitha is the best ever & all the ladies working under her are the kindest & very professional. It's so special when they greet me by my name, what a personal touch. You are very fortunate to have such an asset in these women representing your bank.
    Sep 14th, 2023

  • Ge Fin

    Has gotten much worse since Alaska USA went to global. Kinda funny they sent me a happy birthday email, not on my birthday...
    Jul 15th, 2023

  • Mrs MJ

    Updated May 2023: Pleasantly surprised since AKFCU became Global. They do a few small things differently that have been very nice. Have had this account for over 20 years, my VA disability for this long. I have have mortgages, car loans, credit cards from many other fcu or banks like Capital One, but never Alaska USA FCU. They are very fickle. We stopped trying after 10 yrs. They are fine for a checking/savings account but that's about all
    Jun 8th, 2023

  • Jessica H

    Not the same name changed and so did the service.
    Jun 7th, 2023

Read Our 22 Reviews

About
Global Credit Union

Alaska USA Federal Credit Union is a member-owned, not-for-profit financial cooperative providing service, value, and convenience to members since 1948. Alaska USA serves more than 700,000 members in Alaska, Arizona, California, and Washington.

Contact Info

  •   800-525-9094

Questions & Answers

Q What is the phone number for Global Credit Union?

A The phone number for Global Credit Union is: 800-525-9094.


Q Where is Global Credit Union located?

A Global Credit Union is located at 301 N Santa Claus Ln #5, North Pole, AK 99705


Q What is the internet address for Global Credit Union?

A The website (URL) for Global Credit Union is: https://globalcu.org/


Q What days are Global Credit Union open?

A Global Credit Union is open:
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM


Q How is Global Credit Union rated?

A Global Credit Union has a 3.7 Star Rating from 22 reviewers.

Ratings and Reviews
Global Credit Union

Overall Rating

Overall Rating
( 22 Reviews )
13
2
0
2
5
Write a Review

George Doty on Google

image I've always had good service here at Alaska USA FCU, my only complaint is the name change. I'm very disappointed that the members had no say in it , you never should have taken Alaska out of the name, i.e. "Alaska Global Credit Union" I have not talked to any members that are happy about it, or employees for that matter,

Business Response on Google Jun 1st, 2023
Hi George, we truly value your membership. If you'd like to speak with someone from upper management about your concerns, please send a good phone number and the best time to reach you to [email protected].

Cylle Tamale Lady Pompa on Google

image I've been banking with the North Pole branch for quite a few years & there are alot of banks to choose from, but I'll tell you what keeps me banking with you is the special treatment I receive everytime I walk in. Ms. Tabitha is the best ever & all the ladies working under her are the kindest & very professional. It's so special when they greet me by my name, what a personal touch. You are very fortunate to have such an asset in these women representing your bank.


Ge Fin on Google

image Has gotten much worse since Alaska USA went to global. Kinda funny they sent me a happy birthday email, not on my birthday...

Business Response on Google Jul 24th, 2023
Hello, we're sorry to hear that we've left this impression with you. We'd like to look into this issue with the birthday email you received. Please email [email protected] with the email address that this was sent to. If you'd like to speak with someone from our team about any other questions or concerns, please include a phone number in your email.

Mrs MJ on Google

image Updated May 2023:
Pleasantly surprised since AKFCU became Global. They do a few small things differently that have been very nice.
Have had this account for over 20 years, my VA disability for this long. I have have mortgages, car loans, credit cards from many other fcu or banks like Capital One, but never Alaska USA FCU. They are very fickle. We stopped trying after 10 yrs. They are fine for a checking/savings account but that's about all

Business Response on Google May 30th, 2022
Hi Mrs MJ, we're sorry to hear that. If you'd like to speak with someone from our team about this please send us an email to [email protected] with a good contact number.

Jessica H on Google

image Not the same name changed and so did the service.

Business Response on Google May 20th, 2023
Hi Jessica, we're sorry to hear that we've left this impression with you. We're here to help if you'd like to provide more information on what's happening. Please email [email protected] and include a good phone number so we can give you a call to discuss further.

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Overall Rating

Overall Rating
( 22 Reviews )
13
2
0
2
5

Write a Review

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