Ketchikan Mechanical Inc

Oct 16th, 2023

Very friendly and helpful staff. Will buy from them again.
Feb 2nd, 2022

When our oil heater started having problems, Melinda, Kristie and Micah got us in and up and running in less than 24 hours. We are enjoying a toasty, warm home this weekend because of their quick, professional response. Thank you so much!
Mar 29th, 2021

This company should be the place you all stay away from. They do terrible work and when they give you a quote they more than doubled it without giving any notice. Also put pipe under the building with no hangers for over 60feet also with no insulation. A disgrace to the industry. Will be posting this on all media platforms and sending complaint to licensing board.
Feb 24th, 2021

The first experience the tech came back several days in a row to just make sure the system was working properly. Awesome customer service, but unfortunately when bill came in it was nearly double the estimate. I had during the estimate process told the owner that needed him to give me the high end of the estimate since I was budgeting for the project and I didn't want any surprises. I was therefore shocked when I got the bill, but I went in and talked to the owner and he honored the original estimate. Amazing customer service and completely opposite from schmlock. Their tech lied about the work I needed done (replacing things I didn't need replaced), then also charged me double the estimate (but there was no more work or parts that justified the extra cost). When I went to talk to them basically got told you will pay whatever we decide to charge and we don't give a crap about you. I will never work with Schmlock again, but have had a great experience every time with KMI ever since that first time. I do always ask for the same techs though, because I know they will get the job done right and try to keep the cost down. KMI is an amazing company with great employees, and honorable manangement.
Jul 15th, 2016