Animal House Veterinary Hospital

J. Michael Osborne _{on Google}

Mar 6th, 2024

Something has fallen off a cliff at Animal House. Had pretty decent care and service there until it just.stopped. Appointments had to be changed, unwanted sales pitches, all our dogs ended up sick from the treats given there, and finally, the lack of communication and worse, the complete inability the get in touch with anyone at all to make an appointment for second shots for our pup and more for our older dogs. Six separate phone calls at different times of the day with NONE of them during the closed lunch hour. What business in its right mind closes during lunch hour when a lot of people only have that time to conduct business?
Hard to figure with random times on different days that our timing was consistently so poor that we couldnt make contact.
Theres a couple other items about the Dr. and staff that Ill leave out for sake of benefit of the doubt.
This that youve read is the rarest of the rare because I NEVER do reviews on anything. I just quit using a business or service and again, give the benefit of the doubt because someone was having a bad day or week. Not here. Too consistently messed up to be a coincidence or isolated problem.
All in all, a very negative experience all around. Wont be going back there ever.

Dee Hawkins _{on Google}

Jan 7th, 2024

Great job with our pets, staff awesome, A family atmosphere

Glenner Anderson _{on Google}

Jan 6th, 2024

Dr Dee has taken care of my pets for decades, love this crew