Image Optical

Excellent customer service helped me replace my sons glasses immediately.
Dec 16th, 2023

I broke the arm of my glasses just after we left for our 2 week Alaska vacation. I went to Image Optical to see if they could repair my glasses while we're in Fairbanks. The store is very appealing and the staff are incredibly friendly. They put a new arm on my glasses and now I'll be able to see all the sights on our amazing vacation. THANK YOU!
Sep 3rd, 2023

Thanks so much to the gal here! My glasses lost a screw in the middle of a work day and she was able to squeeze me in to have it fixed and was very fast. Saved the day!! Thank you again. -Justin Erickson
Jan 25th, 2023

Its rare that you find a place with such exceptional customer service as this. This is my first glasses experience, and I had scouted a couple of other locations prior to this, but was stuck not knowing which frames looked good on me. The ladies at Image Optical have an eye for which frames best suite your face, they immediately realized I needed a petite sizing, which no one had told me that before. They were honest about what looked good on my face, and I so appreciate that. They made the process SO easy and the customer service was beyond incredible! I wont go anywhere else for my frames/lenses.
Jan 10th, 2023

This is the BEST eyewear place in Fairbanks hands down. If you want excellent customer service before, during and after the sale then look no further. We've been coming here for years and have never been disappointed in the level of care and service we have received. Give them a shot and I know you will be as pleased as we were. They have loads of experience and will treat you right. They also stand by their products and make it right if something breaks that shouldn't.
Apr 9th, 2021