Credit Union 1 - Fairbanks Branch

Walked into the 1st avenue branch to handle a skip a pay worried that my auto pay was to late to cancel. Vivian at the counter not only handled my concern but also reached out to the department to stop the auto pay just for this month and handled my skip a pay for a loan. Go you Vivian and thank you very much for following through with all you said.
Jan 29th, 2024

I'm so tired of dealing with the loopholes of using this credit union the staff have 0 care in the world and on a regular basis some new policy they claim existed long before gets implemented one great example is the courtesy pay and how for months the employees failed to abide by the rules of the actual program and allowed it to be pulled without going above 0 then claim months down the line we are at risk of loosing it die to their neglect towards their own policies I've never had a credit union so absurd with their ways and lack of ability to be transparent and honor their own policies
Jan 10th, 2024

no one ever answer the phone do not use this bank it garbage
Oct 11th, 2023

Aug 31st, 2023

Credit Union 1 thinks it's ok to reposes your vehicle that's up to date on payments if you miss a credit card payment. Bunch of money hungry thieves!! Never again
Aug 24th, 2023