Neighbors Windows & Doors

The entire process was a pleasure, from estimates, to the install. The workers very considerate, clean, and just fun to have in my home. Highly recommend this company. Hopefully I'll never need their services again, but you can bet I won't hesitate to call them if I do!!
Feb 3rd, 2024

Dec 24th, 2023

Dec 17th, 2023

Excellent work!!! Very professional installers! Great communication!
Nov 6th, 2023

Read Carefully. The Great: The install was awesome and done quickly and clean. The guy who did the measuring and came to check the failed window was polite and informative. Once I found out my windows were in they basically installed they next day. As far as the physical side of the business goes they are excellent. The Not Great: Communication from Neighbors was not good. You basically just sit around for several months wondering when your windows are going to come in after you order. I actually had to call and found out my windows were in. I get shipping sucks for material but communicate with your customers. We are spending thousands of dollars if not hundreds of thousands in some cases least you could do is call ever few months. Additionally I had a failed window being covered by warranty and supposedly they have a new one coming but I haven't heard anything for a few months. The Very Bad: They will tell you that you can get 0% financing on their website and commercials. That is NOT at all what it is. It's deferred interest financing which is different. When you get 0% at a dealership for a car or anything else the interest stays 0% even if you pay late or miss a payment throughout the loan. You just have to pay a late fee or processing fee. With deferred interest if you pay late or miss a payment you incur the full weight of the ridiculous high interest (usually 17% or higher) back dating to the start of the loan they have set up . That is with excellent credit. What is really bad/worse, the finance company they use (Service Financing) will send you your first statement and subsequent statements in the minimum amount owed so if you aren't paying attention and just pay that amount your "0%"/differed interest will be void right off the bat because you didn't pay the full amount for "0%". You have to do the math yourself to figure out what your "0%" payment is. It would seem to me they should send you the payment amount that you agreed to not the required minimum. The is as close to a bait and switch as you can get. Read closely. I only choose to do this because I have experience in financing.
Nov 25th, 2023