Alaska 4x4 Rentals

Overall very good experience. We needed a big SUV with 4WD. While all the other car rental companies in Anchorage were vague about what we would be able to rent, this place told us exactly what we would be getting, and the price was good. Although we arrived a few minutes after 1 am when they normally close, they told us they would stay open to wait for us, and they did. The vehicle was amazing, and exactly what we expected and needed. There were a couple small wrinkles. The transponder that is supposed to automatically open the gate to let you in and out of the oversized vehicle lot did not work, so we had to call for help at 1:30 am to get out of the lot. When we returned the car, during business hours at 7 pm, there was nobody at the counter, with a sign to call a phone number for assistance, and nobody answered the phone. Ended up wandering around and asking others for help until I could find their after-hours drop-box to return the keys (it was not located where their instructions said it would be).
Mar 29th, 2024

They were great, the only downside was we had a difficult time returning the vehicle, only because we were not knowledgeable of the local area. If we return and decide to rent again, we will go with Alaska 4x4 Rentals
Mar 21st, 2024

I would give this company a zero of I could. My recommendation is that you only go through this company if you dont have an early morning flight. They lied to us which is very unprofessional. We called the car company when are flight was delayed to let them know we were arriving very close to closing time and they assured us that someone would be there to rent us the car. This was after expediting the payment and insurance process in advance. At 7PM they told us not to worry and that someone would be there to get us the car. They close at 1 AM. We got there at 12:50 and no one was there. We called multiple times and no one answered. The closed up slightly early despite telling us that they would be there. we asked 3 other car companies that were still open if they had available cars and LUCKILY only one did. I recommend Budget. It was cheap and easy and still got all wheel drive that does great in March weather
Mar 19th, 2024

I had a great experience with Alaska 4x4. They went out of their way to answer all my questions about a long term winter rental while I set up a complicated trip: everything from winter tires, to child seats, gravel road driving, mileage and insurance. Can't fault the service or the vehicle. Excellent all round and would be my first pick if I make it back to Alaska.
Mar 18th, 2024

Upon arrival in Anchorage at Alaska 4x4 rental desk we were greeted by the friendly professional staff who promptly got us underway in our jeep. The jeep was clean and in new condition, exactly what I wanted to handle the winter weather conditions. The return was so easy and the staff were very kind. I would definitely recommend using Alaska 4x4 anytime you visit AK!!
Mar 16th, 2024